Senior Associate, Deal Desk (R-18023)

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Jacksonville, FL, USA
Hybrid
Artificial Intelligence • Big Data • Fintech • Machine Learning • Software • Generative AI • Big Data Analytics
Leading global provider of business decisioning data and analytics, enabling companies to improve business performance.
The Role
Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.


The Senior Deal Desk Associate will strategically partner with our Sales organization, offering guidance to drive the execution of complex deals, leveraging CPQ and CLM tools to configure and draft contracts, facilitating contract reviews, as well as managing the overall quote-to-cash process while adhering to internal policies and practices.

This position is part of a work team whose focus is to work collaboratively with Sales, Specialists, and internal business units such as Product, Pricing, Legal, Fulfillment, Global Operations, and various back-office teams to ensure deals are executed with speed and accuracy, resulting in an excellent overall QTC experience for all involved. 

Essential Key Responsibilities/Job Summary

  • Serves as the point of contact and subject matter expert on deal constructs, operational procedures, approval policies, and controls.
  • Works collaboratively with several internal business units to translate requirements into an accurate configuration within D&B's ordering systems and pricing tools.
  • Customizes templated contracts and facilitates cross-functional reviews with key parties to assess feasibility and risks associated with non-standard deal structures and changes to contract terms. 
  • Serves as the deal’s project manager, ensuring timely delivery of compliant and accurate contracts by ensuring accountability end-to-end (e.g., from configuration through billing), troubleshooting deal issues, and taking preventative measures to avoid process gaps.
  • Will identify opportunities to reduce complexity through standardization, simplification, automation, and streamlined operations.

Education/Experience and Competencies

  • 5-8 years’ experience in Deal Desk, Deal Management, Sales Operations, or similar role.
  • College degree (4-year) or equivalent work experience.
  • Strong skills in project management, problem solving, written communications, and relationship management.
  • Highly organized, customer-focused, strong attention to details
  • Self-motivated, critical thinker with prior experience facilitating complex deals across multiple business units.
  • Positive team player, effective communicator, and the ability to influence and drive decisions across all levels of the organization.
  • Tools: Looking for experience with Salesforce CRM and CPQ, DocuSign CLM, as well as Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams).

Benefits We Offer
· Generous paid time off in your first year, increasing with tenure.
· Up to 16 weeks 100% paid parental leave after one year of employment.
· Paid sick time to care for yourself or family members. 
· Education assistance and extensive training resources.
· Do Good Program: Paid volunteer days & donation matching.  
· Competitive 401k with company matching.
· Health & wellness benefits, including discounted Wellhub membership rates.
· Medical, dental & vision insurance for you, spouse/partner & dependents.
· Learn more about our benefits: http://bit.ly/41Yyc3d.


All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.

Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information.

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The Company
HQ: Jacksonville, FL
6,317 Employees
Year Founded: 1841

What We Do

Dun & Bradstreet, a leading global provider of business decisioning data and analytics, enables companies around the world to improve their business performance. Dun & Bradstreet’s Data Cloud fuels solutions and delivers insights that empower customers to accelerate revenue, lower cost, mitigate risk, and transform their businesses. Since 1841, companies of every size have relied on Dun & Bradstreet to help them manage risk and reveal opportunity. For more information on Dun & Bradstreet, please visit www.dnb.com.

Why Work With Us

We are at a transformational moment in our company journey, and we’re excited about it. Each day, we are taking steps to transform our culture into one that activates our people’s best work, exploring what needs to change to accelerate creativity and innovation, and challenging ourselves to think differently about how we interact.

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