Senior Associate - Content Developer

Posted Yesterday
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Bengaluru, Karnataka, IND
In-Office
Senior level
Artificial Intelligence • Edtech • HR Tech • Software
The Role
Develops leadership and behavioral learning content by analyzing stakeholder needs, researching client contexts, applying adult learning principles, and creating courses, exercises, assessments, case studies, reading materials, and instructor notes. The role manages stakeholder sign-offs, collaborates with internal teams, maintains content repositories, tracks feedback, and improves learning solutions using feedback and metrics.
Summary Generated by Built In
Requirements:
• 2+ years of experience in Content design/learning design role
• Expertise in conducting stakeholder conversations for need identification and analysis of the same
• Good to have in learning and development, talent development, instructional design or related disciplines.
• Demonstrated ability and proven experience communicating and presenting to all levels of management, including senior executives
• Research and learning mindset
• Advanced proficiency and experience in MS Office applications (PowerPoint, Excel, Word, Publisher), web-based collaborative platform (e.g., SharePoint, Canva), etc
• Be able to work in a dynamic environment and manage multiple deliverables simultaneously.
• Instructional Designers can also apply if they are mandatorily working in the space of Leadership & Behavioural Content and have the ability to create content
• Should be able to develop content free of plagiarism

Responsibilities:
Stakeholder Analysis:
• Participate in and conduct stakeholder conversations to understand client’s needs, challenges, and requirement.
• Creation of stakeholder analysis reports and getting sign off from the client.
• Need to develop a deep understanding of the assigned areas and customer needs. Design, Development and Maintenance of content:
• Understand the business problem, learner profile & the evaluation methodology to implement in the proposed learning solution. Apply effective use of adult learning principles.
• Select and use a variety of techniques for developing instructional content.
• Develop engaging course content, including hands-on exercises and use of existing documentation and requirements.
• Deep research to ensure contextualization of content to meet client industry, needs,and challenges
• Develop collaterals for each module such as quizzes, assessments, reading materials, case studies, exercises, and activities.
• Create instructor notes to accompany training material.

Optional:
Can use authoring tools Internal stakeholder management:
Collaborate with internal stakeholders as needed to get buy-in on solutions recommended. Process Improvement:
• Track feedback of all content elements.
• Seek feedback from internal teams, client stakeholders and facilitators.
• Analyze and take corrective measures to improve content based on feedback and metrics.
• Build and maintain the content repository.

Qualifications:
• Graduate: Psychology or a related field. Master's degree is a plus.
• Experience in basics of instructional design/storyboarding.
• Excellent communication and interpersonal skills.
• Exceptional organizational and project management abilities.
• Creative problem-solving skills and attention to detail.
• Passion for leadership and behavioral development, and a commitment to staying up to date in the field.

Job Location:
Halasuru, Bangalore

Skills Required

  • 2+ years of experience in a content design or learning design role
  • Experience conducting stakeholder conversations and analyzing learning needs
  • Ability to communicate and present to all levels of management, including senior executives
  • Research and learning mindset
  • Advanced proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, and Publisher
  • Ability to work in a dynamic environment and manage multiple deliverables simultaneously
  • Experience developing leadership and behavioral content, if applying as an instructional designer
  • Ability to create original, plagiarism-free content
  • Graduate degree in Psychology or a related field
  • Experience with instructional design basics and storyboarding
  • Excellent communication and interpersonal skills
  • Organizational and project management abilities
  • Creative problem-solving skills and attention to detail
  • Experience or knowledge in learning and development, talent development, instructional design, or related disciplines
  • Master's degree
  • Experience using learning authoring tools
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The Company
160 Employees
Year Founded: 2008

What We Do

KNOLSKAPE is a global HR-technology and experiential-learning company that helps organizations build workforce and leadership readiness across the employee lifecycle. Its platform combines immersive simulations, AI roleplays, gamified assessments, coaching, talent intelligence, analytics, and personalized learning experiences. Through its 4E framework—Evaluate, Educate, Experience, and Enable—it helps enterprises identify skill gaps, develop capabilities, practice in context, and reinforce learning on the job for measurable performance outcomes.

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