Senior Associate, Communications

Role and Responsibilities  

The Senior Associate, Communications role is a key member of the Communications team, bringing thoughtful ownership to the organization’s digital properties and workstreams. Primary activities and responsibilities include, but are not limited to:  

Content Creation and Coordination   

• Draft and edit content for Social Finance’s social media platforms, website, newsletters, and marketing collateral, coordinating closely with Social Finance’s business lines and the Social Finance Institute   
• Own LinkedIn presence: create an editorial calendar, write and publish posts, and monitor engagement and performance 
• Develop and implement email marketing strategies to engage partners and supporters  
• Capture stories and testimonials to highlight the impact of our work 
• Maintain website content to ensure accuracy and freshness, and offer input on opportunities for improvement  
• Manage review processes for content with internal and external partners  
• Formatting collateral, documents, and reports (in Word and Canva); creating webpages (in WordPress); creating graphics and data visualizations (using Canva and Flourish)  

Analytics and Reporting   

• Regularly track and report on communications metrics across platforms (LinkedIn, website, MailChimp, ads) to evaluate and improve performance   

Media and Public Relations   

• Stay up to date on media coverage and conferences relevant to the organization; and identify themes, trends, and potential story/conference opportunities  
• Research relevant reporters and influencers, and write briefing documents for senior leaders  

Qualifications   

The ideal candidate is a creative, detail-oriented, and adaptable communications professional.   

Additional requirements include:    

• 5 years of relevant communications and/or digital experience   
• Commitment to high-quality work and accuracy, with an ability to manage competing priorities autonomously  
• Proficient using Microsoft Office products, content management systems (such as WordPress), and email marketing platforms (such as MailChimp)  
• Experience with SEO and digital analytics tools, including Google Analytics  
• Strong verbal and written communication and proofreading skills, familiarity with AP style is a plus  
• Ability to quickly research, synthesize, and summarize key takeaways on articles, reporters, or relevant topics  
• Interest in or willingness to learn about key issues related to our work, such as workforce development, economic mobility, impact-first investing, etc.  
• Ability to communicate and work closely with many types of peers and teams across sectors; willingness to constructively express your point of view and hear the point of view of others, both internally and externally  
• Commitment to enhancing a team culture of inclusion, belonging and equity  

The following are not required, but preferred:    

• Experience managing advertising campaigns with GoogleAds and LinkedIn  
• Graphic design experience with Adobe InDesign or Illustrator   

Benefits 

At Social Finance, we strive to deliver a benefits program that will enhance our overall value proposition to employees. Our current benefit offerings include: 

• Comprehensive health care coverage: medical, dental and vision insurance; flexible spending accounts; access to Blue Cross Blue Shield Wellness Program - AHealthyMe Rewards 
• Retirement savings plan with employer contribution
• Short-term, long-term and life insurance policies
• Commuter benefits and cell phone reimbursements
• Hybrid work model (in office a minimum of two days per week and on an ad-hoc basis as needed)
• Dedicated budgets for team building and employee recognition
• Annual budget for external professional development opportunities
• Mentorship and onboarding programs
• Collaborative and energizing workspaces in downtown Boston, San Francisco, Austin and Washington, D.C.; New York, NY. Note this position is based in Boston, MA.
• Paid vacation and paid holidays (with 12/24-1/1 off every year)
• Paid parental leave
• A truly stellar team of high performing, values-driven and fun (!) professionals 

Salary 

Social Finance uses a lockstep compensation model for purposes of equity and transparency - we strive for everyone coming in at a given level to be paid equitably. For this position, at the Senior Associatelevel, the starting base salary is $98,000; however, during the interview process, we will take into account a candidate's full work experience and may adjust the job title, and commensurate starting salary, as appropriate. At this level, employees typically receive a $2,500 salary increase annually and are eligible to participate in our firmwide annual bonus program (bonuses are typically between 5-10%, though bonuses are not guaranteed and are dependent on both organizational and individual performance).