The VMS Time, Pay and Bill Specialist role will be responsible for ensuring all pay and bill transactions in the VMS and ATS reconcile accurately, so that all time files can be submitted and processed prior to the company’s daily/weekly payroll deadlines.
This role will be responsible for communicating with the Master Services Provider (MSP), branch colleagues, and/or direct clients, and working in the Vendor Management system (VMS) and Employbridge systems to audit and submit weekly time records with a goal of maximizing profitability across their portfolio of the VMS clients
ResponsibilitiesRole & Responsibilities
▪ Oversee a portfolio of VMS clients focusing on accurate revenue recognition and payroll data.
Ensure time record keeping remains aligned for all assigned client accounts. This includes
assignment and rate management. Investigate and resolve discrepancies between the VMS and
ATS.
▪ Ensure all pay and bill transactions and timecards are in compliance with the Federal and/or State
wage and hour laws.
▪ Perform pre-payroll and post billing audits; Manages, analyzes, and determines corrective action
for all VMS clients within assigned portfolio. Ensures all associate time, pay and bill information is
processed accurately and timely.
▪ Partner with the collections and field teams to resolve outstanding time, pay and bill discrepancies.
▪ Continuously monitor VMS system for additional or modified entries. Escalate discrepancies to the
appropriate teams for approved action and support.
▪ Manage all requested off-cycle pay and bill adjustments by confirming accuracy and submitting a
pay and bill request. If the exception is not approved in the VMS, the submission of a PAY ONLY
transaction will be submitted for processing. All pay only transactions must be added to the
Exception Pay Tracker.
▪ Continuously monitor open items on the Exception Tracker and partner with the branch to resolve
all open items.
▪ Post payroll audits must be performed on all VMS clients that are not part of the pre-payroll process.
This activity is done weekly using VMS/CRM invoice files and an audit tool. All audit results need
to be delivered to the local teams for review. This position is responsible for partnering with the
local team for resolution.
▪ Time, pay, bill audits and custom reporting-ad hoc will be performed as requested
Graduate
Advanced MS-Excel -Should be able to do Vlookups/Pivot and advanced calculations
Skills Required
- Graduate
- Advanced MS Excel (VLOOKUP, PivotTables, advanced calculations)
- Experience working in Vendor Management Systems (VMS), ATS, Employbridge and CRM systems
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
