You Will:
- Lead concept development and art direction across projects and accounts.
- Bring executions to life across all platforms, products and touch points.
- Develop innovative ideas and proposals that drive growth and new business.
- Partner cross‑functionally with account, strategy, technology, and production teams to deliver award winning work.
- Communicate creative ideas and strategies clearly to clients, stakeholders, and senior leadership.
- Be thorough, detail-oriented, and highly organized, with the ability to manage multiple campaigns and meet tight deadlines.
- Build, lead, and mentor a multidisciplinary creative team, providing ongoing feedback and development.
- Champion creative excellence, quality standards, and continuous improvement across all deliverables.
You Have:
- 5+ years’ experience working at an advertising agency.
- A portfolio showcasing creative problem-solving, visual excellence, and expertise across campaigns and brand identities
- Strong expertise in campaign conceptualization, messaging development, and creative storytelling.
- An experienced, innovative, and forward-thinking approach to creative work, from foundation to amplification.
- Exceptional communication skills (verbal, written, and visual) and interpersonal skills.
- Flexibility and adaptability in fast-paced, changing environments.
- Proficiencies across the Adobe Creative Suite, Figma and emerging AI platforms.
What We Offer:
- Global maternity and parental leave
- Competitive benefits packages
- Vacation, compassionate leave, wellness days, and flex days
- Access to online services for families and new parents
- Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
- 13 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Skills Required
- 4+ years experience working in a digital agency
- Strong portfolio of digital design and art direction work
- Experience leading a team of designers
- Experience meeting clients and presenting your work
- Working knowledge of the latest versions of Mac OS, Photoshop, and Illustrator
- Experience in both digital and traditional media
What We Do
We’re Critical Mass. We are 2,000 inspired humans across 14 offices, setting the right path—not just the next one—for our clients, their customers, and our own colleagues. We work with the best, Apple, Adobe, BMW, Nike, Diageo, Airbnb, BNY and many more, to power connected ecosystems that make brands stand out by driving performance with data, technology, AI, creative and media. We’re a global marketing agency founded in Canada, but digital is our home. If you know us, then you know we’re a special place that attracts big talent and tiny egos. We’re driven, uncompromising and we live our values. We’re Critical Mass, but our friends call us CM. Learn more at criticalmass.com.








