Our Opportunity:
Chewy is seeking a talented Senior Art Director with a strong back ground in digital design for a critical role within our Design Shop team. This team operates with agility and precision, delivering high-quality creative solutions that respond to dynamic business needs with both speed and excellence.
This is a hands-on creative leadership role for a highly skilled creative who thrives in fast-paced environments and leads through craft. The Senior Art Director will spend approximately 50% of their time designing and 50% guiding, reviewing, and elevating creative output of the team. This person will help manage the work across The Design Shop-providing clear, actionable feedback and ensuring all output meets the highest creative standards.
The ideal candidate is equal parts exceptional maker and strategic thinker-someone who pushes the work, elevates creative thinking, and delivers polished, customer-focused solutions under tight timelines.
What You'll Do
- Lead the creative direction, execution, and delivery of assets produced across the Design Shop, ensuring alignment with business objectives, timelines, and brand standards.
- Own end-to-end creative workflows-from brief through final delivery-ensuring seamless execution across multiple concurrent workstreams.
- Spend approximately 50% of your time in hands-on design, setting the standard for craft, innovation, and executional excellence.
- Review, approve, and elevate creative output across the team, providing clear, actionable, and constructive feedback.
- Partner closely with copy and design teammates to concept and deliver cohesive, high-impact creative.
- Ensure work is strategically sound, customer-focused, and aligned with channel best practices.
- Operate with urgency and clarity in fast-moving, tight-turn environments.
- Proactively identify creative or workflow challenges and present thoughtful, solutions-oriented recommendations.
- Uphold and continuously push brand standards, visual storytelling, typography, and layout excellence.
- Collaborate cross-functionally with internal stakeholders to understand goals and deliver exceptional creative service.
- Help optimize processes, workflows, and tools to enable efficient, high-quality output.
- Consistently raise the bar-both in your own work and across the team.
What You'll Need
- Bachelor's degree in Visual Communications, Graphic Design, or related field.
- 7+ years of professional design experience in an in-house or agency environment.
- Proven experience operating as a senior-level creative contributor who leads through excellence and influence.
- A compelling portfolio demonstrating high-quality digital work and strong conceptual thinking.
- Exceptional craft across typography, layout, brand systems, and digital visual storytelling.
- Strong ability to provide clear, actionable creative critique that elevates team output.
- Excellent communication skills and confidence presenting and defending creative decisions.
- Strategic thinker with a solutions-oriented mindset.
- Ability to think quickly, prioritize effectively, and deliver high-quality work under tight deadlines.
- Strong organizational skills and ability to manage multiple projects simultaneously.
- Demonstrated experience integrating AI tools into creative workflows and executions to accelerate ideation, streamline production, and elevate the quality of output.
- Expert proficiency in Figma and Adobe Creative Suite.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone. Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time. With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
