Our Opportunity:
Chewy is seeking a talented Senior Art Director with a strong back ground in digital design for a critical role within our Design Shop team. This team operates with agility and precision, delivering high-quality creative solutions that respond to dynamic business needs with both speed and excellence.
This is a hands-on creative leadership role for a highly skilled creative who thrives in fast-paced environments and leads through craft. The Senior Art Director will spend approximately 50% of their time designing and 50% guiding, reviewing, and elevating creative output of the team. This person will help manage the work across The Design Shop-providing clear, actionable feedback and ensuring all output meets the highest creative standards.
The ideal candidate is equal parts exceptional maker and strategic thinker-someone who pushes the work, elevates creative thinking, and delivers polished, customer-focused solutions under tight timelines.
What You'll Do
- Lead the creative direction, execution, and delivery of assets produced across the Design Shop, ensuring alignment with business objectives, timelines, and brand standards.
- Own end-to-end creative workflows-from brief through final delivery-ensuring seamless execution across multiple concurrent workstreams.
- Spend approximately 50% of your time in hands-on design, setting the standard for craft, innovation, and executional excellence.
- Review, approve, and elevate creative output across the team, providing clear, actionable, and constructive feedback.
- Partner closely with copy and design teammates to concept and deliver cohesive, high-impact creative.
- Ensure work is strategically sound, customer-focused, and aligned with channel best practices.
- Operate with urgency and clarity in fast-moving, tight-turn environments.
- Proactively identify creative or workflow challenges and present thoughtful, solutions-oriented recommendations.
- Uphold and continuously push brand standards, visual storytelling, typography, and layout excellence.
- Collaborate cross-functionally with internal stakeholders to understand goals and deliver exceptional creative service.
- Help optimize processes, workflows, and tools to enable efficient, high-quality output.
- Consistently raise the bar-both in your own work and across the team.
What You'll Need
- Bachelor's degree in Visual Communications, Graphic Design, or related field.
- 7+ years of professional design experience in an in-house or agency environment.
- Proven experience operating as a senior-level creative contributor who leads through excellence and influence.
- A compelling portfolio demonstrating high-quality digital work and strong conceptual thinking.
- Exceptional craft across typography, layout, brand systems, and digital visual storytelling.
- Strong ability to provide clear, actionable creative critique that elevates team output.
- Excellent communication skills and confidence presenting and defending creative decisions.
- Strategic thinker with a solutions-oriented mindset.
- Ability to think quickly, prioritize effectively, and deliver high-quality work under tight deadlines.
- Strong organizational skills and ability to manage multiple projects simultaneously.
- Demonstrated experience integrating AI tools into creative workflows and executions to accelerate ideation, streamline production, and elevate the quality of output.
- Expert proficiency in Figma and Adobe Creative Suite.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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