Senior Application Analyst

Position Description:

We are looking for a Senior Application Analyst to expand the Okta Integration Network (OIN) using Okta's Workflow Automation and Integration Development Platform. Okta Workflows is a no-code solution to automate and orchestrate identity management processes, which comes with out of the box API integrations to cloud services, such as Google Workspace, Workday, Salesforce, Box, Slack, GitHub, and Atlassian. 

Application Analysts at Okta will use Okta Workflows and its API integrations to build components which are made available to our customers. These customers can then use these components to create their own mission critical business workflows for thousands of users in production. In this role, you will have the opportunity to work with Independent Software Vendors (ISVs), developers, product managers, and external integrators. This role requires a unique combination of skills including the ability to design an elegant user experience that enables customers to build intuitive, reliable, secure and resilient business workflows. 

Job Duties and Responsibilities:

• Work with the Product Manager to evaluate 3rd party API features, perform feasibility assessments for enterprise API integrations (i.e. REST/SOAP)
• Implement the MVP version of the connector and validate the functional use cases through to a production quality version, ready for customer usage.
• Ensure that connectors adhere to Okta’s best practices, are secure, scalable, and resilient.
• Work with the OIO Services team to enable deployment of connectors
• Proactively suggest quality, scalability, and productivity improvements for the connector development and deployment tools you use.
• Assist in implementing continuous testing, PDVs, and synthetic tests to monitor mission critical 3rd party integrations, metrics, alerting, and logging.
• Collaborate with product management and leadership to conceptualize and implement sustainable and efficient processes.
• Collaborate with technical writers to create and improve our customer-facing and developer-facing documentation.

Required Knowledge, Skills, And Abilities:

• Basic understanding of software engineering principles and design patterns (i.e. data structures, algorithms, and component design).
• Basic understanding of server side programming principles (HTTP, Load Balancing, Database systems, Caching, Asynchronous processing, Webhooks, Serverless Computing, Cryptography, Authentication & Authorization).
• Knowledge of authentication and authorization protocols and frameworks (i.e. OAuth, OIDC).
• Fundamental knowledge of factors affecting API security such as CSRF attacks
• Excellent verbal and written communication skills. 
• Excellent troubleshooting and problem-solving skills. Ability to look beyond the surface and be sensitive to underlying problems.
• Demonstrated ability to review third-party API documentation to determine the feasibility of implementing different types of integration patterns.
• Ability to work well in a team environment. Not afraid of reaching out for help or delegating tasks as needed.
• Well-organized, methodical, and documentation & detail focused.
• Curiosity and enthusiasm for continuous learning.

Nice to Have:

• 3+ years of user interface design (i.e. HTML and CSS).
• 3+ years of coding experience (i.e. JavaScript, Python, Java, or C#).
• An understanding of the software development lifecycle.
• API integration experience (REST/SOAP/GraphQL)
• Knowledge of secure authentication concepts such as SSO, federated identity management, multi-factor authentication and digital certificates.
• Prior experience developing reusable software components that other developers and business users will leverage.

Education and Training:

• Bachelor’s Degree, preferably in a technical area

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