Senior Application Analyst MAPICS - Infor XA

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

MAPICS Applications techno functional Analyst with 5 years plus of experience in IT field and working on an ERP solution. Experience and familiarity with manufacturing ERP systems, specifically Infor XA ERP (MAPICS) required. Under moderate supervision, the ERP Applications Analyst’s role is to define, analyze, develop, test and maintain custom and third-party software applications, with an emphasis on Infor Mapics XA ERP software and subsystems. This will also include research, design, documentation, and modifying software specifications throughout the production life cycle. The ideal candidate will possess an in-depth knowledge of business functions, processes and practices and will work closely with our technical partners and Business Engagement to optimize the effectiveness of technology, against all business levels.

What you will do:

• Provide input and work with project teams to implement company initiatives.
• MAPICS 9.2 (Infor XA), Warehouse, Distribution and OM knowledge is preferred
• Analyze system transactions in MAPICS 9.2 (Infor XA) to provide feedback to the team for process improvements.
• Maintain, update, and configure application programs to support business processes using CLLE, RPG IV, ILE, and embedded SQL.
• Provide problem resolution and on-call technical support for production software issues or system problems including identification, research, resolution and documentation of root cause.
• Develop programs and customizations to support business process.
• Work with Business Engagement and end users to analyze, design, test, implement and support ERP business solutions.
• Assist with installation and configuration of third-party software.
• Create and maintain documentation for code and/or configuration throughout the software life cycle.
• Develop detailed technical design and test specifications in accordance with SDLC strategies.
• Identify and manage risks throughout the project life cycle to avoid business disruptions.
• Shape and adhere to development standards and IT best practices.
• Prioritize workload in support of business objectives.
• Work on projects and change order requests as assigned.
• Provide support for user tickets within specific SLA’s.
• Work with third party vendors to interface systems and provide problem resolution.
• Analyze requirements and provide feedback to the user community.
• Resolve system and software issues as needed.
• Attend team meetings as required and provide ideas to the team.
• Keep your manager up to date on assigned tasks.
• Provide support to the daily operations.
• Analyze, respond to and resolve system errors and resolve daily user request for support.
• Must be familiar with company handbook.
• Other duties as required or assigned by company management.

What you need to succeed:

• Bachelor’s degree or equivalent combination of associate’s degree and experience.
• 5+ years of proven experience within large manufacturing and distribution operations
• 5+ years of experience working with an ERP system – with heavy emphasis in Distribution and Order Management, specifically Infor XA ERP (MAPICS) required.
• Demonstrated experience with supporting major ERP upgrades and/or implementations.
• Experience developing comprehensive business requirements, functional design documents, completing impact assessments, and contributing to business cases that identify value of the change.
• Ability to work independently as well as to collaborate effectively with others in person and remotely.
• Excellent communication skills with all levels.  Proven ability to lead and communicate orally, in written documents, and in formal presentations is required.
• Team player, change agent, and customer-driven mentality.
• Analytical approach to problem-solving, solid conceptual skills and willingness to learn, sense of urgency and commitment for a job well done.
• Strong work ethic, results oriented.
• Solid understanding of data integrity and audit / compliance procedures

Travel Requirements

• Travel required up to 15%

Remote Location OntarioWe Celebrate Who We Are! 

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

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