For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Qualification:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Essential Duties and Responsibilities:
Develop a comprehensive understanding of the sales team's business operations and challenges. Employ analytical approaches and methodologies to provide data-driven answers to key sales questions.
Ability to move beyond surface-level requests to uncover the underlying business questions, translating them into insightful analytical frameworks that drive meaningful results.
Partner closely with the data engineering team to ensure data availability, integrity, and visibility to support sales analytics needs.
Collaborate with business stakeholders to define clear dashboard requirements and partner effectively with the Business Intelligence team to shepherd dashboards through the complete development lifecycle.
Proactively develop ad hoc analyses to address immediate business questions, while strategically identifying and implementing options for automation to enhance efficiency and scalability.
Demonstrated experience in transforming data analyses into persuasive stories that drive understanding and influence decision-making at the highest levels of the organization. Must be comfortable and articulate in presenting these data stories.
Proficiency in data validation techniques and methodologies to ensure accuracy, completeness, and consistency across data sources, analyses, & reports.
Required Skills, Education and Certifications:
Bachelor's Degree in business, finance, analytics, or a related field.
3-6 years of proven experience working with sales or operations analytics
Experience analyzing sales funnel KPIs
Experience developing Tableau or PowerBI dashboards
Experience with Google BigQuery or Microsoft SSMS
Experience with Microsoft Excel
Expert problem-solving and analytical skills.
Strong communication skills.
Ability to work in a fast-paced, deadline-driven environment.
Collaborative mindset.
Optional Skills, Experience and Credentials:
MBA or MSA
Experience with Salesforce
Experience using Jira for project management
Experience working in a home care company or related healthcare company
Experience using R, Python or other data science tools
Physical Requirements:
Ability to lift and carry up to 20 pounds
Ability to sit, stand and walk for prolonged periods of time throughout the work day
Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.
Benefits for full time employees
- Medical/Dental/Vision Insurance
- TouchCare VirtualCare
- Life Insurance
- Health Savings Account
- Flexible Spending Account
- 401(k) Matching
- Employee Assistance Program
- PTO Plan for Non-Exempt Employees
- Flexible PTO Plan for Exempt Employees
- Holidays and Floating Holidays
- Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only:
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
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Top Skills
What We Do
By the year 2050, the number of people in the U.S. age 65 and over will swell to almost 90 million, about twice the current population. For over 20 years, TheKey has helped clients achieve long-term aging at home with comprehensive, concierge-based care. As the leading private pay home care provider in the nation, TheKey is continuing to address this escalating demand with innovative leadership and a passion for excellence.
Managing the evolving needs of older adults, as well as those with dementia and other degenerative diseases, we are passionate about sustaining the autonomy, resilience, and dignity of our clients. As a result, our Scientific Advisory Board comprises researchers, clinicians, and advocates who provide cutting edge, advanced research, and clinical insights in the fields of aging, health, and patient care. This board influences our person-centered approach to dementia training and programming and drives us toward innovations that promote optimal care and quality of life for our clients.
Our Caregiver teams undergo extensive screening and receive the training, resources, and support they need to deliver an exceptional care experience. TheKey is the only national provider with dedicated, multifaceted support for clients and their families. Our Client Success Managers, Care Solution Managers, Staffing Managers, and Sales Associates help maintain transparent, supportive resources throughout the client journey. Founded in Silicon Valley in 2002 and now based in Southeast Florida and La Jolla, CA, TheKey has grown from one location to a $0.75B organization supporting 100 markets in the U.S., Canada, and Australia, with over 10,000 caregivers. TheKey continues to expand and address market demand with a keen eye on going above and beyond in supporting over 100,000 older adults to age with dignity at home and their families to live their best lives possible
