Senior Analyst

Reposted Yesterday
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Park Road, Andheri, Mumbai Suburban, Maharashtra
In-Office
Mid level
AdTech • Marketing Tech • Software
The Role
The role involves scripting complex surveys on a survey platform, ensuring quality and accurate execution. Responsibilities include testing, providing client support, and coordinating with project managers.
Summary Generated by Built In

Job Description:

Survey Programming

The purpose of this role is to script surveys on the survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance.

Job Description:

  • Bachelor’s degree in computer science, Information Technology, Statistics, or a related field 
  • 2+ years of experience working with VOXCO, Forsta or similar survey programming software. Experience of scripting multi-market complex projects.   
  • Program and script high-complexity surveys on the Survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance. 
  • Conduct thorough testing of surveys, review data, and provide high-quality links to clients. Be able to provide technical support and troubleshooting for survey-related issues. 
  • Coordinate with internal project managers / client services team members to finalize materials; provide guidance on tool functionality and solutions. 
  • Review survey questionnaires and make recommendations for efficient programming and optimal data layout to improve data quality and user experience.
  • Develop, test, and implement innovative approaches, functions, and solutions to streamline survey programming and enhance project efficiency. 
  • Strong understanding of JavaScript, HTML, CSS, and other relevant programming languages. 
  • Should be comfortable to work in night shifts – rotational, 24/7 operational support and working on weekends - Roaster 
  • Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization

Location:

DGS India - Mumbai - Thane Ashar IT Park

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Top Skills

CSS
Forsta
HTML
JavaScript
Voxco
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The Company
6,507 Employees

What We Do

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.

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