Senior-IS-Analyst

Posted 12 Days Ago
Be an Early Applicant
Richmond, VA
103K-129K Annually
Senior level
Fintech • Payments • Financial Services
The Role
The IS Analyst Senior position focuses on monitoring and responding to support tickets, proposing solutions, gathering operational metrics, and ensuring the performance of the SAFR Automation application. This role collaborates with users and stakeholders to enhance the system and translate business requirements into development needs.
Summary Generated by Built In

CompanyFederal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.

About the Opportunity

The National IT Office of the Chief Information Security Officer has an immediate opening for an IS Analyst Senior reporting to the Information Security Manager accountable for SAFR Automation.

The Federal Reserve SAFR program is the Federal Reserve’s approved information security (IS) program for the Reserve Banks. This position supports the application used system wide to manage compliance to the SAFR program. This position works directly with users to triage issues, gathers and reports usage metrics, ensure operational resiliency for the application and define/refine strategic enhancements. As a part of the SAFR Automation team, this position has the unique opportunity to represent the system user perspective and shape transformational change.

What You Will Do:

  • Monitor and respond to tickets submitted the SAFR Automation Support System within defined SLA timelines.
  • Research and propose solutions to user inquiries
  • Gather and report operational metrics
  • Proactively identify trends and opportunities in SAFR data
  • Represent the voice of users regarding user experience
  • Partners with users and SAFR stakeholders to understand business requirements and translates those to development requirements
  • Performing system tests and updates, and ensuring that support systems are running correctly
  • Updating, testing, and enhancing SAFR Automation products (Xacta 360, Xacta.io, Xacta Data Warehouse, etc.)
  • Maintaining detailed design and user documentation

Qualifications:

  • Bachelor’s Degree or equivalent experience
  • 6 to 9+ years of relevant work experience
  • Experience in technical analysis, user support, or support desk functions
  • Experience in technical support of vendor applications
  • 2 to 3+ years of experience with NIST 800-53 framework or similar
  • [Desired] Experience in data analytics and visualization with Tableau, SQL, and Databricks
  • [Desired] Experience in application development (programming skills) with Python or other similar languages

Discover the Reason Why So Many People Love It Here!

When you join the Richmond Fed, not only will you find a challenging and purposeful career, you’ll also have access to a wide range of benefits and perks that support your health and wealth, including:

  • Great medical benefits
  • Pension and 401(k) with employer match
  • Paid time off
  • Tuition reimbursement
  • Employee resource networks
  • Paid volunteer leave
  • Flexible work options
  • Onsite amenities that make working here fun!

Other Requirements and Considerations:

  • Candidates should review the Bank’s Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
  • If you need assistance or an accommodation due to a disability, please notify [email protected].
  • Employees who work at and/or visit another Federal Reserve entity or outside business as part of their job duties are required to comply with any onsite safety and health protocols of those organizations (including, but not limited to, requirements to vaccinate or test, mask, social distance, etc.).
  • Sponsorship is not available for this role. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eligibility for this specific position requires U.S. Citizenship.
  • The hiring range for Analyst IS Senior is $103,400 – $129,300 annually.
  • For candidates outside Richmond, VA, listed hiring and salary ranges may be adjusted based on your geographic location.
  • Salary offered will be based on the job responsibilities and the individual’s knowledge, skills, and experience as defined in the job qualifications.


Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryAnalytical

Work ShiftFirst (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

Privacy Notice

Top Skills

Databricks
Nist 800-53
Python
SQL
Tableau
The Company
Kansas City, MO
2,289 Employees
On-site Workplace

What We Do

This page is dedicated to Federal Reserve System career and employment related information only. Comments not pertaining to Fed recruiting will be removed.

The Fed - Make a world of difference in the global economy

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.

OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Why Our People Choose Us:

Our reputation precedes us
There will always be room for personal growth
Our people are first
You’ll find the right balance
Your responsibilities will be meaningful

We hope that you will be our future colleague.

Find your preferred locations around the United States and explore the breadth of opportunity available at the Federal Reserve.

Atlanta https://www.frbatlanta.org/
Boston http://www.bostonfed.org/
Chicago https://www.chicagofed.org/
Cleveland https://www.clevelandfed.org/
Dallas http://dallasfed.org/
Kansas City https://www.kansascityfed.org/
Minneapolis https://www.minneapolisfed.org/
New York http://www.newyorkfed.org/
Philadelphia https://www.philadelphiafed.org/
Richmond https://www.richmondfed.org/
San Francisco http://www.frbsf.org/
St. Louis https://www.stlouisfed.org/
Board http://www.federalreserve.gov/

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