Collateral Management Operations
- Execute and supervise daily collateral management activities accurately and on time.
- Calculate, communicate, negotiate, and agree on margin calls with counterparties.
- Administer collateral movements and maintain accurate records of collateral received and pledged.
- Ensure compliance with legal agreements including CSA, GMRA, and GMSLA documentation.
Dispute Resolution & Risk Management
- Investigate and resolve margin disputes through detailed analysis and stakeholder engagement.
- Escalate unresolved disputes and settlement failures to specialist teams when required.
- Support credit risk mitigation through effective collateral management practices.
Stakeholder Engagement
- Build strong working relationships with counterparties, risk managers, traders, and internal stakeholders.
- Collaborate across functions to ensure efficient and accurate transaction processing.
- Serve as a trusted point of contact for collateral-related inquiries and operational matters.
Process Improvement & Leadership
- Identify opportunities to improve operational efficiency and strengthen controls.
- Review and approve collateral movements and interest bookings completed by junior team members.
- Provide coaching, guidance, and training to colleagues within the team.
- Take on Circle Lead responsibilities and contribute to team initiatives as needed.
- Support reporting requirements and approved ad hoc projects.
Interest & Fee Administration
- Prepare and distribute monthly interest and fee statements.
- Calculate and negotiate applicable interest and fees on collateral positions.
- Ensure accurate booking and reconciliation of collateral-related transactions.
What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
