Job Title:
Senior AnalystWork Type:
PermanentLocation:
Gurugram, IndiaIt’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.
NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.
At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.
YOUR NEW ROLE:
The purpose of this role is to support the Team in the below key strategic priorities –
- Projects and Initiatives - supporting the planning, management and delivery of projects and initiatives to improve the customer experience, uplift controls and risk management and enable colleagues in new ways of working.
- Business optimisation and maintenance - supporting the regular maintenance and updating of process maps , work instructions , risk and control registers, training content, share -point sites etc. as part of projects , initiatives, risk reviews or ongoing business needs
- Reporting – delivering regular business reporting to stakeholders
- Ad hoc business analysis and project management - delivering ad hoc support as part of business analysis or project management
- The role requires experience in project management, problem solving, solution design, change management, developing rollout plans , training, process maps and work instructions.
WHAT YOU WILL BRING:
- Minimum 7+ years of in Global Banking and Financial services with strong understanding of Banking Operations
- Direct 4+ years’ experience in business analysis, project management or change management
- Business analysis / project management/ change experience
- Growth mindset , deliver under pressure, adapt to feedback and changing business priorities
- Strategic and critical thinking skills
- Ability to create and manage project plans and risk registers
- Ability to translate complex concepts into simple and effective training and comms material using MS PowerPoint or other digital tools , with excellent attention to detail
- Strong prioritisation and time management skills
- Skilled in creating /updating process maps and work instructions
- Skilled in creating and updating sharepoint pages.
- Skilled in engaging stakeholders and SMEs independently.
A diverse and inclusive workplace works better for everyone:
Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.
More focus on you:
We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities
Join NAB India:
This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities
To know more about us please click here
To know more about NAB Global Innovation Centres please click here
We’re on LinkedIn: NAB Innovation Centre India
Skills Required
- Minimum 7 years of experience in global banking and financial services
- Strong understanding of banking operations
- At least 4 years of direct experience in business analysis, project management, or change management
- Experience delivering business analysis, project management, or change initiatives
- Ability to create and manage project plans and risk registers
- Ability to develop clear training and communications materials using Microsoft PowerPoint or other digital tools
- Strong prioritization and time management skills
- Experience creating or updating process maps and work instructions
- Experience creating and updating SharePoint pages
- Ability to independently engage stakeholders and subject matter experts
- Strategic and critical thinking skills
- Problem-solving, adaptability, and ability to deliver under pressure
What We Do
We're here to be the most customer-centric company in Australian and New Zealand. We’re focused on what matters most and here to support you with your banking needs in any way we can. We’re open for business. Connect with us: www.nab.com.au/contact-us
