Senior Analyst

Working as part of the Data & Analytics team, the individual will work to develop and embed first-class insight-lead decision making across the organisation through the development of formal reporting, strategic analytics and a programme of data citizenship delivered to all regions and functions. This will involve close collaboration with stakeholders across the organisation on a range of projects from tactical to strategic, leveraging and developing a broad spectrum of skills – from the technical, through quantitative to communication and change management. 

The newly formed Analytics Team will play a key role in the evolution of the business, placing data at the centre of the commercial and operational execution of a complex and exciting organisation. As part of the team, the Senior Analyst will champion and train colleagues in how to get the most from data, how to convert it to insight and how to drive better automation and efficiencies through its delivery into the hands of key decision makers.

You will play a key role in the evolution of the business, placing data at the centre of the capability. As part of the team, the Senior Analyst will champion and train colleagues in how to get the most from data, how to convert it to insight and how to drive better automation and efficiencies through its delivery into the hands of key decision makers.

  Key Responsibilities:

•  To follow, promote and enforce relevant SOPs, Job Aids, and Company policies and procedures
• Leads small-to-medium scale analytics projects, from outlining scope and planning to executions and delivery, with support from Manager and VP, Data & Analytics where necessary. 
• Acts as the expert on internal data resources for the wider business. 
• Serves as the key resource for interpreting data and information; communicates results to team members.
• Operates as the primary contact between departments and IT to facilitate the delivery of business intelligence solutions. 
• Works closely with IT project managers and operations to coordinate cross-functional project activities and ensures deliverables are accurate and meet requirements.
• Utilizes business intelligence tools across all departments and functional areas providing detailed reporting and analysis. 
• Assesses analytics and reporting needs; provides recommendations for enhanced solutions and specifications for intelligence and analytics tools.
• Manages the delivery of reporting and analytics solutions to internal and external customers. 
• Ensures reporting needs across process areas are prioritized to support deployment strategies and business needs. 
• Leads on development of protocols to extract data in a standardized process from a variety of data sources. 
• Development and definition of data management standards and processes to effectively manage data through the reporting life cycle. 
• Leads on data mining of customer and sales information for all market segments. 
• Drives development of prototypes and models for database, data integrations and data transformation needs. 
• Maintains and develops strong working relationships with business owners as a process advocate. 
• Creation of speech and presentation materials for members of the management team. 
• Keeps abreast of healthcare trends and competitor activity. 
• In time, line manages at least one junior team member, responsible for their day-to-day oversight and direction setting, as well as contributing to their ongoing development. 

General Responsibilities:

• Champion the Clinigen Way principles which underpin everything we do, living those values in daily Clinigen life.
• Know Clinigen’s strategy and ensure what you do on a day-to-day basis is in line with those strategic objectives.
• Ensure the work you do is of high quality and that Clinigen standards, procedures and policies are followed at all times.
• Engage in personal professional development and attend mandatory training.
• Present the Company in a positive way at all times with internal and external clients, customers and staff.
• Comply with the Company’s HR policies and the Health and Safety policy at all times.
• Work flexibly and efficiently in order to meet internal and external customer needs, whilst maintaining the highest possible professional standards.
• Bring new ideas and approaches with an open mind.
• Maintain confidentiality and security at all times.

Role Requirements:

• Minimum of 3 years direct progressively responsible experience with expert analytics and reporting experience, ideally in a relevant sector.
• Requires some training in fields such as business administration, accountancy, sales, marketing, or computer science generally obtained through completion of a three/four-year bachelor’s degree program. 
• Experience leading team members or small projects an advantage. 
• Ability to effectively participate in cross-functional problem-solving teams. 
• Ability to provide expert steer and knowledge into wider team settings, leading where required. 
• Maturity and poise required to manage junior team member(s) essential. 
• Planning, analytical, and conceptual skills to evaluate business problems and identify and apply appropriate solutions. 
• Strong business acumen.
• Expert skillset in relational databases (e.g., Microsoft SQL Server or Access) and data management essential. 
• Experience with cloud-based data warehousing/engineering architecture (e.g., Microsoft Azure) desirable. 
• Experience with object-oriented programming (e.g., VBA, Python) desirable. 
• Some experience with statistical or math’s packages (e.g., R, Stata, SPSS) desirable.
• Experience with Alteryx Designer desirable. 
• Experience with Power BI or similar visualization software desirable. 
• Strong skillset and experience with business intelligence tools, capabilities, and best practices essential. 
• Strong knowledge of Microsoft Word, PowerPoint, and Outlook, and Excel (expert) required. 

• Company Contribution towards Medical Aid
• AlexForbes Pension Fund
• Group Life
• Representative Sales Incentive Schemes

LOCATION

• Irene, Gauteng