About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Senior Analyst Dividend Rebates & Commissions, Transfer Agency
Role
Reporting to the Transfer Agency Dividends, Rebates and Commissions Manager, this role is responsible for the end-to-end calculation and processing of rebates and commissions within defined deadlines. It includes performing quality assurance (QA) reviews of team output to ensure accuracy and control adherence. The role also ensures full compliance with client service standards and regulatory requirements, while collaborating effectively with colleagues and stakeholders across multiple jurisdictions.
Principal Responsibilities
- Prepare, quality assure (QA), and process regular client rebate payments in line with agreed timelines.
- Prepare, review, and initiate reinvestment rebate transactions.
- Ensure all related cash and fund movements are completed accurately and within deadlines.
- Calculate, prepare, and QA both initial and renewal commission payments.
- Set up rebates in accordance with Terms of Business (TOB) on core rebate systems (FRA and MFTA).
- Liaise regularly with clients and brokers, ensuring all queries are resolved within agreed service levels.
- Produce daily, weekly, and monthly statistics and KPI reporting.
Proactively monitor and assist with query resolution, engaging with other departments as required.
- Support the ongoing implementation and enhancement of Total Quality Management (TQM) initiatives.
- Provide day-to-day oversight, guidance, and support to India-based teams, ensuring processing quality and timeliness, and escalating to local management where appropriate.
- Collaborate with the Manager and Group Projects team on assigned client initiatives and projects.
- Analyse monthly management information and report key findings to the Accounts Manager.
- Maintain strong working relationships with third parties, including clients, internal departments, and auditors.
- Foster close collaboration with key internal teams, including Dealing, Registration, and Client Service Management.
- Undertake additional responsibilities as required to support business needs.
- Ensure all client and team checklists are completed accurately and signed off in a timely manner.
Qualifications / Skills / Experience
- Strong working knowledge of rebates and commissions processes.
- Proven ability to review, analyse, and resolve complex issues while working under pressure and meeting tight deadlines.
- Excellent planning and organisational skills, with a flexible and adaptable approach.
- Ability to work independently and use initiative to drive tasks to completion.
- Strong verbal reasoning and numerical skills (essential).
- Proficient in MS Excel and general system navigation, with the ability to quickly learn internal platforms (essential).
- Experience working with multiple currencies and associated processes.
- Good understanding of operating within a regulated environment and associated compliance requirements.
- High level of numeracy with exceptional attention to detail and accuracy.
- Strong organisational and prioritisation skills.
- Advanced PC proficiency, including a thorough working knowledge of MS Word and Excel.
RELATIONSHIPS
Internal Key Stakeholders
- Relationship Managers
- Client Service Managers
- Management Team
- Internal Clients including but not limited to other teams within Transfer Agency
External Key stakeholders
- External Clients
- External Advisors
- External Auditors / Trustees and Compliance
- Shareholders
Accountabilities
- Employees are required to comply with all aspects of the regulatory framework under which Northern Trust operates, as applicable to the role.
- Employees must exercise due care and diligence, ensuring all areas of responsibility are effectively organised, controlled, and managed.
- Employees are expected to uphold the highest standards of market, business, and personal conduct, consistently demonstrating integrity in the execution of their dutie
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Skills Required
- Strong working knowledge of rebates and commissions processes
- Proven ability to review, analyse, and resolve complex issues while meeting tight deadlines
- Excellent planning and organisational skills with flexibility and adaptability
- Ability to work independently and use initiative
- Strong verbal reasoning and numerical skills
- Proficient in MS Excel and general system navigation
- Advanced PC proficiency including MS Word
- Experience working with multiple currencies and associated processes
- Good understanding of operating within a regulated environment and compliance requirements
- High level of numeracy with exceptional attention to detail and accuracy
- Strong organisational and prioritisation skills
- Experience or ability to set up rebates on core rebate systems (FRA and MFTA)
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — Retirement offerings are positioned as a standout, with a 401(k) plus an additional employer-funded pension described as a differentiator. This combination is repeatedly framed as a meaningful offset within total rewards, especially for long-term financial security.
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Leave & Time Off Breadth — Time-off benefits are depicted as generous, spanning paid time off, holidays, and dedicated paid volunteer time. The breadth of leave options is highlighted as a consistent strength that supports work-life balance.
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Healthcare Strength — Health coverage is characterized as comprehensive, typically including medical, dental, vision, and mental-health support through an assistance program. The offering is portrayed as robust and family-supportive, with multiple plan options in some descriptions.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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