As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Overview
Ciena’s Supply Chain Data Services team drives insights and informed decisions through data.
As a Supply Chain Data Services Analyst, you will develop and enhance operational, predictive, and forward-looking analytics tools that empower our global Supply Chain organization.
How You Will Contribute
Reporting to the Manager, Supply Chain Data Services Enablement, you will:
Support and enhance existing Business Intelligence (BI) and analytics solutions.
Analyze business requirements and design optimal BI and data solutions.
Develop new analytical tools that enable point-of-use insights across the Supply Chain.
Modernize and migrate legacy BI solutions to next-generation environments.
Integrate AI-driven capabilities into analytics solutions.
Collaborate with stakeholders across Product Line Management, Supply Management, Order Management, IT, and CRM to drive data-informed decisions.
Serve as a trusted expert on BI tools, ensuring their effective use and continuous improvement.
The Must Haves
Education: Bachelor’s degree (Honours preferred) in an IT-related discipline.
Experience: Proven background in Business Intelligence or Data Analytics, ideally within supply chain or operations.
Technical Skills:
Alteryx – Data model design, advanced workflows, and analytics (certification an advantage).
Power BI – Visualization, DAX, data modeling, innovative dashboard design, and Power BI CoPilot (certification an advantage).
SQL – Proficiency in ANSI SQL programming and query optimization.
ERP Systems – Experience with Oracle EBS, Salesforce, or similar platforms.
Understanding of Agile development methodologies.
Strong analytical thinking, problem-solving, and ability to translate data into meaningful insights.
Clear communicator with strong collaboration and relationship-building skills.
Highly organized, proactive, and able to work independently.
Assets
Experience with Google Looker or other analytics/reporting tools.
Knowledge of statistical analysis techniques.
Familiarity with operations data in Order Management, Supply Management, Product Line Management, Inventory, or Services domains.
Proficiency with MS Office, particularly Excel and Outlook.
Demonstrated performance in:
Analysis and problem-solving
Change management and adaptability
Customer focus and initiative
Effective organization and prioritization
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Top Skills
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.
For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.
Corporate/Brand Values:
• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People
We're the perfect size for you to make an impact. W
Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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