CastleGate is Wayfair’s supply chain service offering that enables our suppliers to boost sales by using our world class end-to-end e-commerce supply chain. Our supply chain services allow our partners to forward position products close to customers, resulting in fast-delivery with low outbound ship costs and minimized incidence rate.
The CastleGate Product team is part of the larger Network Management organization. We own the CastleGate fulfillment product and work with our commercial and operations strategic stakeholders to develop new solutions and offerings for our suppliers and customers. Within the CastleGate Product team, you will work on the Multibox team, which is a product and service Wayfair offers to suppliers for any item in our catalog that ships in more than one box. The scope of Multibox spans the entire global supply chain—product, merchandising, positioning, forwarding, fulfillment, transportation, customer experience, incidents and returns, finance, etc.—with exciting opportunities to tackle complex challenges and build a best-in-class Multibox offering.
What You'll Do
- Develop and improve metrics, dashboards, and tools for the team. Work closely with stakeholders to ensure these tools meet business needs.
- Use coding and analytical skills to identify the root causes of underperformance in Multibox. Provide data-driven insights and solutions to prevent future issues.
- Help size problems and build business cases for strategic decisions.
- Analyze data to find trends, issues, and gaps, and use these insights to inform business strategies.
- Become an expert in Multibox data. Work with technology and analytics teams to set clear requirements for improving Multibox systems and technology.
- Collaborate with technology teams to find long-term solutions that enhance Multibox integration with platforms like Partner Home, WIMs, and WFN.
- Maintain and update internal documentation and Standard Operating Procedures (SOPs) for key workflows and processes.
What You'll Need
- Experience in business and data analytics, with strong skills in Excel and SQL/Google BigQuery.
- Strong problem-solving skills with the ability to find root causes and implement solutions.
- A self-starter who is eager to learn independently, particularly in coding and technical skills, without relying on direct instruction from the manager.
- Ability to prioritize projects, multitask, and work efficiently in a fast-paced environment.
- Comfortable collaborating with cross-functional teams, including stakeholders and technology partners.
An Important Note about Wayfair's In-Office Policy:
All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday - Thursday, and work remotely Friday.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].
Top Skills
What We Do
Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.
