Senior Analyst, Subscription Renewal & Operations

Posted Yesterday
Be an Early Applicant
Santa Clara, CA, USA
In-Office
126K-189K Annually
Senior level
Software
The Role
Lead end-to-end optimization of subscription renewal products, driving Quote-to-Cash processes, configuring Salesforce CPQ and billing systems, building operational KPIs and dashboards, and serving as the cross-functional SME to improve automation, adoption, and subscription growth within the CFO organization.
Summary Generated by Built In

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

Join the Monetization Strategy and Operations team as the central Senior Analyst responsible for end-to-end optimization of our foundational subscription offerings (Foundation and Forever). You will independently drive operational excellence, translating complex business strategy into streamlined Quote-to-Cash (QTC) processes and configurations that are critical for maximizing customer lifetime value. This is a high-impact position within the CFO organization where you will act as the operational lead, collaborating deeply with Product Business Units, IT, and Finance to accelerate scalable subscription growth and adoption.

WHAT YOU'LL DO

  • Lead Product Operational Lifecycle Optimization: Proactively own and optimize the entire Foundation and Forever operational lifecycle, conducting deep analysis on renewal and feature release processes to design, implement, and govern data-driven strategies for maximum efficiency and speed.
  • Drive Advanced System Configuration and Integration: Independently design, configure, and execute new subscription renewal products and operational features within the tech stack, serving as the functional expert for Salesforce.com (SFDC) CPQ and relevant billing systems (e.g., Zuora) to ensure seamless, scalable integration.
  • Translate Data into Strategic Influence: Drive measurable business outcomes by designing, developing, and maintaining sophisticated operational dashboards and KPIs, providing actionable, high-level insights to leadership and cross-functional teams to directly influence continuous process improvement and automation roadmaps.
  • Act as Cross-Functional Subject Matter Expert (SME): Serve as the definitive operational SME for the Foundation and Forever renewal process and product catalog, proactively collaborating with product, sales, and finance teams to ensure organizational alignment, resolve critical configuration issues, and successfully drive adoption of new procedures.
  • We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

  • Deep Functional Expertise in Subscription Operations: Proven, hands-on expertise in product operations and process management within an enterprise subscription, SaaS, or Cloud business model, with a practical understanding of hardware product configuration complexity.
  • Functional Mastery of QTC Systems: Demonstrated functional mastery of CRM, CPQ, and Order-to-Cash systems, with a strong emphasis on leading configuration efforts in Salesforce CPQ and the ability to independently define, document, and validate complex business requirements for system enhancements.
  • Strategic Analytical Acumen: Exceptional analytical and problem-solving capabilities, with a proven ability to independently navigate high levels of ambiguity, manage multiple complex, parallel initiatives, and translate sophisticated operational data and KPIs into clear, strategic business decisions.
  • Influence and Cross-Organizational Collaboration: Highly effective collaboration and communication skills necessary to influence and drive consensus across multiple senior stakeholders, business units (Product, Finance, IT), and convey complex process changes clearly and persuasively.

#LI-ONSITE

#LI-TH3


Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

The annual base salary range is:
$126,000$189,000 USD

WHAT YOU CAN EXPECT FROM US:

  • Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
  • Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
  • Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.

Skills Required

  • Hands-on expertise in product operations and process management within enterprise subscription, SaaS, or cloud business models
  • Practical understanding of hardware product configuration complexity
  • Functional mastery of CRM, CPQ, and Order-to-Cash systems, with leadership experience configuring Salesforce CPQ
  • Experience designing and configuring billing systems such as Zuora
  • Strong analytical and problem-solving skills; ability to design, develop, and maintain operational dashboards and KPIs
  • Proven ability to influence and drive consensus across senior stakeholders and cross-functional teams (Product, Finance, IT, Sales)
  • Ability to translate complex business requirements into documented system enhancements and validations
  • Work onsite in the Santa Clara office per company policy

Everpure Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everpure and has not been reviewed or approved by Everpure.

  • Equity Value & Accessibility Equity and stock purchase programs are described as meaningful parts of total compensation, with RSUs and an ESPP highlighted as strengths.
  • Strong & Reliable Incentives Sales compensation is structured to support long sales cycles, including policies that pay full commission until the first sale for new or white‑space accounts.
  • Healthcare Strength Health coverage is portrayed as comprehensive, with multiple medical options, fully covered vision, dental PPO choices, mental‑health resources, and company HSA contributions.

Everpure Insights

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The Company
HQ: Mountain View, CA
4,090 Employees
Year Founded: 2009

What We Do

Pure Storage (NYSE:PSTG) helps innovators build a better world with data. Pure's data solutions enable SaaS companies, cloud service providers, and enterprise and public sector customers to deliver real-time, secure data to power their mission-critical production, DevOps, and modern analytics environments in a multi-cloud environment. One of the fastest growing enterprise IT companies in history, Pure Storage enables customers to quickly adopt next-generation technologies, including artificial intelligence and machine learning, to help maximize the value of their data for competitive advantage. And with a Satmetrix-certified NPS customer satisfaction score in the top one percent of B2B companies, Pure's ever-expanding list of customers are among the happiest in the world.

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