Senior Analyst, Subscription Renewal & Operations

Reposted 28 Days Ago
Santa Clara, CA, USA
In-Office
126K-189K Annually
Senior level
Software
The Role
Lead end-to-end optimization of subscription renewal products, driving Quote-to-Cash processes, configuring Salesforce CPQ and billing systems, building operational KPIs and dashboards, and serving as the cross-functional SME to improve automation, adoption, and subscription growth within the CFO organization.
Summary Generated by Built In

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

Join the Monetization Strategy & Operations team within the CFO organization as the Senior Analyst responsible for optimizing our foundational subscription offerings, Foundation and Forever. In this high-impact role, you will own operational initiatives that improve how our subscription business runs, translating business strategy into scalable Quote-to-Cash (QTC) processes while partnering across Product, IT, Finance, Sales, and Operations.

You will serve as a key operational partner responsible for improving business processes, defining requirements for system enhancements, leveraging analytics to drive decision-making, and helping scale subscription growth through operational excellence.

WHAT YOU'LL DO

  • Own and continuously improve the operational lifecycle for our Foundation and Forever subscription offerings, identifying opportunities to streamline processes, accelerate feature delivery, and improve operational efficiency.
  • Analyze renewal and operational workflows to identify bottlenecks, recommend improvements, and implement scalable solutions across the Quote-to-Cash lifecycle.
  • Translate business needs into clear functional requirements by defining, documenting, and validating system enhancements in partnership with IT and engineering teams.
  • Design, build, and maintain operational dashboards, KPIs, and reporting that provide actionable insights to leadership and drive data-informed decision making.
  • Serve as the operational subject matter expert for Foundation and Forever product operations, partnering closely with Product, Finance, Sales, Revenue Operations, Order Management, and IT to ensure alignment across teams.
  • Drive adoption of new operational processes, product capabilities, and system enhancements through cross-functional collaboration and effective change management.
  • Partner with IT to prioritize enhancements, manage feature delivery through Jira, and ensure business requirements are successfully implemented.
  • We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara, CA office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

  • Experience supporting product operations, business operations, revenue operations, subscription operations, or Quote-to-Cash processes within a SaaS, cloud, or enterprise technology environment.
  • Practical understanding of subscription business models and hardware product configuration complexity.
  • Experience defining, documenting, and validating business requirements for system enhancements.
  • Functional knowledge of CRM, CPQ, Quote-to-Cash, or Order-to-Cash processes and the ability to partner effectively with technical teams on business system improvements.
  • Strong analytical and problem-solving skills with experience using dashboards, KPIs, and operational data to drive business decisions and continuous process improvement.
  • Demonstrated experience managing multiple priorities in a fast-paced environment with strong attention to detail and operational rigor.
  • Proven ability to collaborate across Product, Finance, IT, Sales, Revenue Operations, and other cross-functional stakeholders to drive consensus and deliver operational improvements.
  • Experience partnering with IT teams to prioritize features, manage delivery through Jira, and support implementation of business process enhancements.

#LI-ONSITE

#LI-TH3


Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

The annual base salary range is:
$126,000$189,000 USD

WHAT YOU CAN EXPECT FROM US:

  • Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
  • Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
  • Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.

Skills Required

  • Hands-on expertise in product operations and process management within enterprise subscription, SaaS, or cloud business models
  • Practical understanding of hardware product configuration complexity
  • Functional mastery of CRM, CPQ, and Order-to-Cash systems, with leadership experience configuring Salesforce CPQ
  • Experience designing and configuring billing systems such as Zuora
  • Strong analytical and problem-solving skills; ability to design, develop, and maintain operational dashboards and KPIs
  • Proven ability to influence and drive consensus across senior stakeholders and cross-functional teams (Product, Finance, IT, Sales)
  • Ability to translate complex business requirements into documented system enhancements and validations
  • Work onsite in the Santa Clara office per company policy

Everpure Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everpure and has not been reviewed or approved by Everpure.

  • Equity Value & Accessibility Equity and stock purchase programs are described as meaningful parts of total compensation, with RSUs and an ESPP highlighted as strengths.
  • Strong & Reliable Incentives Sales compensation is structured to support long sales cycles, including policies that pay full commission until the first sale for new or white‑space accounts.
  • Healthcare Strength Health coverage is portrayed as comprehensive, with multiple medical options, fully covered vision, dental PPO choices, mental‑health resources, and company HSA contributions.

Everpure Insights

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The Company
HQ: Santa Clara, CA
4,090 Employees
Year Founded: 2009

What We Do

Pure Storage (NYSE:PSTG) helps innovators build a better world with data. Pure's data solutions enable SaaS companies, cloud service providers, and enterprise and public sector customers to deliver real-time, secure data to power their mission-critical production, DevOps, and modern analytics environments in a multi-cloud environment. One of the fastest growing enterprise IT companies in history, Pure Storage enables customers to quickly adopt next-generation technologies, including artificial intelligence and machine learning, to help maximize the value of their data for competitive advantage. And with a Satmetrix-certified NPS customer satisfaction score in the top one percent of B2B companies, Pure's ever-expanding list of customers are among the happiest in the world.

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