About M&G India
We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.
Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.
Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.
About M&G
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Key Responsibilities/ Accountabilities:
Liaise closely and provide an exceptional level of service to the Front Office
Responsible for all aspects of fails control for Loans, Returns and Recalls
Ensure accurate reporting of fails
Liaise with counterparties, agent banks and dealers on fails resolution
To ensure that all failed transactions are cleared ASAP
Maintain and produce MI
Reconcile loan positions with Custodians and Counterparties- Contract Compare via Pirum or Equilend
Work closely with other team members checking and validating instructions
Ensure all controls are adhered to and challenge/identify improvements .
Knowledge & Skills (Must Have) :
Experience of securities settlement in a securities lending environment
Excellent customer relationship skills
Good organisational and time management skills
Self-starter – must be able to use initiative & logic to resolve issues
Excellent attention to detail – written and numerical
Excellent communication skills – written and verbal
A drive for excellence
A professional manner
Team work
Proven numeracy
Ability to work effectively under pressure and adhere to variable deadlines
Approachable and helpful with good interpersonal skills
PC literate, specifically Excel skills
Magnitude of Impact:
Strong drive and delivery, committed to achieving results and delivering on time
Strong analytical thinking and a critical evaluator of information/issues
End to end ownership of the processes and issue resolution
Experience:
Desired candidate must have minimum of 3-5 years of working experience in Security Lending processing/ processing SWIFT payments/ Investments Operations Teams
Educational Qualification:
Degree level in Finance/ Mathematics/ Economics
Relevant IOC or Investment Management qualification / Certification would be desirable.
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Skills Required
- Minimum 3-5 years of experience in securities lending processing, SWIFT payments processing, or investment operations teams
- Experience with securities settlement in a securities lending environment
- Degree-level qualification in Finance, Mathematics, or Economics
- Excellent customer relationship, communication, organizational, and time management skills
- Strong attention to written and numerical detail
- Ability to use initiative and logic to resolve issues
- Ability to work effectively under pressure and meet variable deadlines
- Proven numeracy and strong analytical thinking
- PC literacy, specifically Excel skills
- Relevant IOC or Investment Management qualification or certification
M&G Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&G and has not been reviewed or approved by M&G.
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Retirement Support — Pension support in the UK is presented as notably generous versus typical market norms and is positioned as a core part of total reward. Formal materials also highlight share plans and financial‑wellbeing tools alongside pension value.
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Leave & Time Off Breadth — Annual leave in the UK is described as substantially above statutory norms with the option to purchase additional days. Additional flexibility is referenced through policies such as “Time Off When You Need It.”
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Parental & Family Support — Parental policies (e.g., “Inspiring Families”) are characterized as extensive, including long fully paid leave and phased return‑to‑work support. External recognition is cited as reinforcing family support as a distinctive element of the package.
M&G Insights
What We Do
M&G plc is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2023, we had £343.5 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, M&G plc has a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our three distinct operating segments, Asset Management, Life and Wealth, work together to provide access to balanced, long-term investment and savings solutions.
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