Senior Analyst, Sales Strategy & Operations

Ready to be a Titan?

We are seeking a Senior Analyst, Sales Strategy & Operations to join our team. The primary focus of the role will be on operationally and strategically supporting our Enterprise Sales Development  team with a secondary focus on cross-cutting sales strategy & ops  “special projects”. The individual has a well-rounded background - including analytic rigor, ability to handle multiple projects at once, and a mix of strategic and operational work. S/he will be able to quickly jump in and take day-to-day ownership of key initiatives and their outcomes. This individual will partner with Managers, Directors, and SVPs of Sales to drive operational strategy and excellence.

What you’ll do: 

• Drive the daily operations of the Enterprise Sales Development function including, weekly KPI reporting, forecasting, managing headcount and quota capacity, account assignment, writing business performance memos, and month-end close

• Partner closely with our Sales Development leaders to help them understand performance trends, root causes, and help them improve and scale their operations with targeted recommendations

• Use SQL / Tableau to construct data sets and build dashboards reporting on Sales performance and special initiatives

• Collaborate with peers across Sales Strategy & Operations, Finance, and RevOps  to deliver insights and analysis spanning multiple segments

• Be forward-thinking on business cases and problems, and how the team can be geared to help solve (e.g., process enhancements, systems and technical enablement, etc.)

• Spearhead strategic initiatives to drive growth in the Enterprise Sales segment and beyond, including activity tracking and conversion, Sales leadership dashboards and reporting, account prioritization frameworks, rep efficiency evaluations, etc.

What you’ll bring:

• 2-4+ years of experience in a combination of high growth tech companies and/or management consulting 

• Functional experience in  operations/business operations/revops, and/or strategy within the SaaS space is strongly preferred

• Experience running quantitative analyses, and publishing findings in dashboard format (e.g. strong experience with Excel/GSheets, Tableau, SQL, [Python is a plus])

• Strong business acumen, with the ability to translate complex data into clear, compelling narratives and actionable recommendations

• Proven track record of working cross-functionally on key projects to define action plans, prioritize requests effectively, manage execution, and deliver on asks in a timely manner

• Exceptional written and verbal communication skills, with a track record of building strong stakeholder relationships and influencing

• Strong organization skills, attention to detail, and a self-starter mentality ready to create things from the ground up

• Energized by learning about the full Sales Ops portfolio and working in a dynamic environment with opportunities to tackle a variety of topics and problems

• Comfortable navigating ambiguity and a dynamic work environment. 

• Bachelor’s degree required

• In-office presence in Glendale 1 day/week

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $103,400 USD - $138,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.