Senior Analyst, Sales Operations

Posted Yesterday
Be an Early Applicant
Hiring Remotely in India
Remote
3-5 Years Experience
Software
The Role
Senior Analyst responsible for managing Deal Desk activities, providing reporting and analytics, ensuring data governance, and supporting sales compensation. Requires 3+ years of experience in Business/Sales Operations, SAAS knowledge, Salesforce expertise, and a degree in Business/Finance/Accounting.
Summary Generated by Built In

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Key Responsibilities:

Deal Desk Accountabilities

  • Manage daily Deal Desk activities to review deal economics, commercial terms and conditions, operational requirements, and evaluate non-standard pricing and commercial requests
  • Maintain SOTI Deal Desk framework for pricing guidance, commercial framework, escalations, and rules of engagement
  • Collaborate with the sales teams to assess any ad hoc or exceptional deals requiring additional customer/partner analysis, and to validate an appropriate business case for pricing escalations.
  • Assist with coordination and approval of Salesforce inquiries and quote adjustments.

Reporting & Analytics

  • Provide analysis across pricing and deal structure trends across the region, revenue streams and product sets to advise on future go to market initiatives.
  • Provide analysis on approval and rejection rates, identify inefficiencies in sales operations process to drive continuous improvement throughout the sales cycle.
  • Deliver ad-hoc reporting and analysis as required.

Data Governance

  • Ensure Data governance is carried through sales cycle applying appropriate SOTI framework.
  • Review Data integrity around partner accounts and review account creations to ensure validity.

Sales Compensation

  • Assist Sales compensation team in resolving request for relief queries and transactions
  • Review Data integrity around roles and hierarchy

Desired Skills, Education & Experience:

  • 3+ years of Business/ Sales Operations / Reporting experience
  • Knowledge of SAAS environment advantageous
  • 3+ years experience supporting a sales deal desk
  • Salesforce power user (Reports, Dashboards etc.)
  • Proactive solution finder
  • Detail and process oriented
  • Great communicator
  • Works well in a fast paced, entrepreneurial environment 
  • Great time management skills with a focus on prioritization
  • Collaborative team player
  • University degree in Business/Finance/Accounting (or relevant experience)

This role is 100% remote and requires the successful candidate to work during standard office hours in the IST TIME Zone (GMT +5:30 hrs)

There will periods where the successful candidate will require overlap with GMT-5 (Americas Eastern) and GMT 0 (London UK).

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If you want to bring your ideas to life, apply at SOTI today.

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

Top Skills

Salesforce
The Company
Mississauga, ON
2,071 Employees
On-site Workplace
Year Founded: 1995

What We Do

SOTI is a global provider of enterprise software solutions that go beyond traditional MDM/EMM/UEM. For over 25 years, SOTI has been trusted by companies to get the most out of their mobile operations. It continues to be recognized as an industry leader and an innovator in the mobile management space and beyond.

With the SOTI ONE Platform, businesses get the most out of smartphones, tablets, wearables, cameras, POS terminals, kiosks, scanners and more. Additionally, SOTI enables organizations to rapidly build mobile apps to replace paper-based processes and manage enterprise-grade printers

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