Senior Analyst, Sales & Marketing Strategy and Operations

Posted 12 Days Ago
Be an Early Applicant
Belmont, MA
Hybrid
94K-144K Annually
Mid level
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
Trusted AI communications.
The Role
The Senior Analyst will drive data-driven decision-making in Sales and Marketing by conducting analyses, supporting planning processes, developing KPIs dashboards, and collaborating across teams to enhance operational efficiency and performance. The role focuses on leveraging advanced analytics to provide insights for strategic recommendations to senior leadership.
Summary Generated by Built In

*This is a hybrid role at our Denver or Belmont office location with a 4 day a week in-office requirement*

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

 

This is where you and your skills come in. We’re currently looking for: a Senior Analyst, Sales & Marketing Strategy and Operations to play a pivotal role in driving data-driven decision-making across our Sales and Marketing teams. This position requires a strong analytical mindset, the ability to distill insights from complex data sets, and a passion for optimizing business performance.

Reporting to the AVP of Sales Operations, the ideal candidate will partner with cross-functional teams to ensure alignment between strategy, execution, and operational excellence.

To succeed in this role you must have experience in:

Strategic Analysis and Planning:

  • Conduct detailed market, competitive, and performance analyses to inform Sales and Marketing strategies.

  • Support annual planning processes, including forecasting, quota setting, and territory design.

  • Evaluate the effectiveness of Sales and Marketing initiatives, providing actionable recommendations.

Operational Excellence:

  • Develop and maintain dashboards and reports to track key performance metrics (KPIs) for Sales and Marketing teams.

  • Ensure data integrity across systems and drive continuous improvement in reporting capabilities.

  • Identify bottlenecks and inefficiencies in operational processes and recommend solutions.

Cross-Functional Collaboration:

  • Act as a liaison between Sales, Marketing, Finance, and IT to align goals and streamline operations.

  • Provide analytical support for go-to-market initiatives, product launches, and campaign performance reviews.

Advanced Analytics and Insights:

  • Utilize advanced analytics tools to identify trends, risks, and opportunities within customer and market data.

  • Conduct customer segmentation analysis to optimize targeting and resource allocation.

  • Present findings and strategic recommendations to senior leadership and stakeholders.

Desired Qualifications:

  • Bachelor’s degree in Business, Economics, Marketing, Data Analytics, or a related field.

  • 3+ years of experience in a strategy, analytics, or operations role within Sales, Marketing, or a related function.

  • Proven expertise in analyzing complex data sets using tools such as Excel, SQL, Tableau, or Power BI.

  • Strong understanding of Sales and Marketing processes and their impact on revenue generation.

  • Excellent communication and presentation skills, with the ability to convey complex insights to non-technical stakeholders.

  • Proactive problem solver with strong attention to detail and the ability to manage multiple priorities effectively.

  • Familiarity with CRM platforms (e.g., Salesforce) and marketing automation tools is a plus.

What we offer:  

  • Comprehensive medical, dental, vision, disability, life insurance

  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

  • 401K match and ESPP

  • Paid time off and paid sick leave

  • Paid parental and pregnancy leave and new parent gift boxes

  • Family-forming benefits (IVF, Preservation, Adoption etc.)

  • Emergency backup care (Child/Adult/Pets)

  • Employee Assistance Program (EAP) with counseling sessions available 24/7

  • Free legal services that provide legal advice, document creation and estate planning

  • Employee bonus referral program

  • Student loan refinancing assistance

  • Employee perks and discounts program

RingCentral’s Marketing team uses data, strategy and creativity to share our story with the world—and this is a once-in-a-career chance to help plan, coordinate, implement, and oversee it.  As part of the global leader in the Unified Communications space, you’ll be supported with the resources to produce work that not only moves the needle, but moves markets.  

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Colorado or California, the compensation range for this position is between $93,500 and $143,650 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

This role has an application deadline of Feb 1st. Please apply prior to the deadline to be considered for the role.

Top Skills

Excel
Power BI
SQL
Tableau
The Company
HQ: Belmont , CA
7,000 Employees
Hybrid Workplace
Year Founded: 2003

What We Do

RingCentral is a global leader in AI-powered trusted business communications, contact center, revenue intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes.

Why Work With Us

Innovation isn't just a buzzword—it's the core and heart of everything we do. We believe that groundbreaking ideas emerge from every corner of our organization. Our biggest strength? We are not all the same. At RingCentral, our commitment to fostering a culture of curiosity and inclusivity is what sets us apart.

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