Senior Analyst – Projects & Strategy (Lending)
Overview
Contribute to strategy, problem-solving, and execution.
- We are looking for a curious, detail-oriented Senior Analyst to join our Lending team. In this role, you will support the delivery of high-impact initiatives that drive growth, improve processes, and enhance customer experience.
- This role is suited to someone who enjoys solving problems, working with data, and bringing structure to complex issues. You’ll collaborate with cross-functional partners and gain exposure to how strategy is developed and executed across the business.
Why Join the Team
Develop your skills in a collaborative environment.
- You’ll work across a range of initiatives, develop core analytical and project management skills, and collaborate with colleagues throughout the organization.
Make an impact.
- You’ll be involved in large projects that increase profitability and make a major contribution to our multi-year growth ambitions.
Project Delivery & Execution
- Support the delivery of projects from planning through implementation, ensuring timelines and objectives are met.
- Create and maintain project plans, documentation, and status updates.
- Track progress, identify risks, and support the development of practical solutions.
Analysis & Problem Solving
- Analyze data and processes to generate insights and identify opportunities.
- Break down complex problems into clear, structured components.
- Make recommendations to improve performance and efficiency.
Collaboration & Communication
- Work closely with teams across Product, Technology, Risk, and Operations to coordinate project activities.
- Partner with Legal, Compliance, and Operational Excellence teams to ensure compliant project execution.
- Build strong working relationships and communicate updates clearly to stakeholders.
- Prepare presentations and materials for project updates and recommendations.
Continuous Improvement
- Identify opportunities to improve processes and ways of working.
- Support initiatives that enhance project management practices and team effectiveness.
- Bachelor’s degree in Business, Project Management, or a related field.
- Early professional experience (2+years) in project management, strategy, or analytics is a plus.
- Proficiency in MS Office, particularly Excel and PowerPoint; familiarity with AI tools Top of Form Bottom of Form.
- PMP certification is a plus.
Familiarity with Amex products and platforms is a plus.
Skills & Experience
- Strong analytical and problem-solving skills with attention to detail.
- Highly organized, with the ability to manage multiple tasks and priorities.
- Clear written and verbal communication skills, ability to tailor messages to create common understanding among diverse groups.
Ability to work independently and collaboratively.
Mindset
- Curious and eager to learn, with a proactive approach.
- Interest in developing subject matter expertise and deep knowledge about industry and competitive environment.
- Logical thinker who enjoys solving problems.
- Self-directed and accountable, with confidence to take ownership of work.
- Comfortable working with detail while maintaining awareness of broader objectives.
Employment eligibility to work with American Express is required as the company will not pursue visa sponsorship for these positions
The job posting is for an existing vacancy.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Skills Required
- Bachelor's degree in Business, Project Management, or a related field.
- Early professional experience (2+ years) in project management, strategy, or analytics
- Proficiency in MS Office, particularly Excel and PowerPoint
- PMP certification
- Familiarity with Amex products and platforms
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
