The Role
Job Description :
Job TitleSenior Analyst, Payroll OperationsAbout the Function:
Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you’ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.Context/Scope: Diageo Global Business Operations is a multi-functional global shared services function established to liberate and equip markets to deliver the Diageo Performance Ambition. This is achieved through:• The delivery of extraordinary end to end process execution• Generating performance enhancing insights from data• Providing CPG leading digital capabilities and solutionsAll underpinned by secure and stable operations and putting customers and consumers at the heart of everything we do.The Payroll Operations Team within the Employee Experience Tower gave to delivery of payroll for Diageo across Europe & Africa; constantly liaising with 3rd party Service Providers.The team works within a principled pay cycle time frame, providing a consistently reliable and accurate service within a dynamic environment from both ongoing legislative and Policy changes.Dimensions: a) Financial -
- The role will be responsible to ensure timely and accurate payments made to all Diageo Employees in scope
- Collaborating closely with employees across the business and multiple countries
- Partnering with outsourced payroll provider on all the above payrolls. Complexity – Answering tax queries, parental and other LOA questions, calculating advances, collating overtime and following monthly checklists and calendars to ensure all data processed accurately and within agreed timeframes. Completing in a compliant manner following our GBP Payroll controls.
- High degree of technical knowledge is required on multi-country payrolls
- Collaborating closely and establishing relationships with Diageo internal teams both upstream and downstream, specifically market HR, technical and finance functions, work towards simplifying the ways of working
- Build and maintain excellent relationship with concerned payroll provider
- Support and coach team members on the payroll technical queries
Purpose of Role To provide a professional and high-quality payroll administration service which enables payments to our employees accurately and on time.To be able to provide technical expertise to a higher degree on the local market nuances so that we can meet the obligations agreedIndividuals must work in a compliant manner and ensure all checklists, calendars, variance reporting, KPI’s and journals are completed on time and accurately to ensure we meet our internal and external facing compliance controls.
Roles and Responsibilities
- Validate the payrolls inputs (from business teams) and outputs (from the vendors) and administer accurate and timely payrolls for the countries assigned
- Prepare a detailed variance analysis for quality analysis
- Interaction and relationship management with the payroll service providers of the countries assigned
- A quality attitude, eye for detail in delivering the payrolls in line with the compliance requirements and service at the heart of everything we do
- Ensure all employee queries are answered in time, coordinating with vendors
- Complete tasks in a compliant manner, ensuring adherence to Data Privacy and Compliance principles.
- Handle payroll audit (internal & external) for the region
- Be responsible for the payment setup for markets assigned
- Provide root cause analysis on the issues identified and ensure that the team members are made aware of the issues
- Collaborate with the wider GBO/Market teams to provide solutions to issues identified
- Standardize, help document, challenge status quo and repeat the cycle
- Familiar with Payroll year end activities
- Ability to adapt to changes, if required by business
- Should be flexible to accommodate time based on region supporting
- Attention to minute details and good thought process
- Responsible for payment setup for all vendors and reconciliations
- Responsible for CARM control execution for the assigned markets
- Be available for any data collation as part of the annual activities and audit support activities
- Play a pivotal role in supporting finance team to close any finance reconciliation issues.
- All queries from employees and other key customers are resolved satisfactorily within agreed timelines
- Maintain technical knowledge of Statutory payments and deductions
Qualifications and Experience Required
- 3-5 years of Experience in Payroll Processing for a particular region
- Bachelor's degree in Accounting/Business Administration or equivalent from an accredited university
- Excellent communication skills with the ability to work across geographies and cultures
- Ability to quickly understand and apply market legislation affecting payroll and statutory reporting.
- MS Office expertise
- Good at MS Office tools
- Working knowledge on ServiceNow ticketing system
- Ability to understand complex payroll environments and uncover issues, process problems
- Comfortable talking with internal & external teams and building links
- Ability to work in a fast paced, changing environment while still providing quality services
- Strong ambitious personality, self-motivated and self-managing
- Strong written and verbal communication, as wells as time management skills
- Strong team orientation and ability to build cross-functional relationships
- Be able to take the lead in making improvements and resolving issues
- Experience in responding to vendor & employee queries through email or ticketing system
- Ability to handle multiple countries with strong prioritization skills
- Ability to make sophisticated situations simple and facilitate clear, fact-based decision making
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more.Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.Feel inspired? Then this may be the opportunity for you.If you require a reasonable adjustment, please ensure that you gain this information when you submit your application.
Worker Type :
RegularPrimary Location:
Bangalore Karle Town SEZAdditional Locations :
Job Posting Start Date :
2025-04-25Similar Jobs
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The Company
What We Do
Diageo's official LinkedIn account. We're a global leader in premium drinks, across spirits and beer, a business built on the principles and foundations laid by the giants of the industry.
With over 200 brands sold in 180 countries, our portfolio has remarkable breadth. From centuries-old names to exciting new entrants, and global giants to local legends, we're building the very best brands out there, and with over 30,000 talented people based in over 135 countries, we're a truly global company. With such diversity, we're able to truly represent our broad consumer base and think differently about the future.
To maintain our position as leaders in the alcoholic beverage market, we always invest in the future and are mindful of the impact we have. Because just like the legends of our past, we're here to raise the bar – for people as well as the planet
