Senior Analyst, Operational Risk Management

Posted Yesterday
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Toronto, ON, CAN
Hybrid
Senior level
Fintech • Payments • Financial Services
The Role
Supports the Bank’s operational risk framework by assessing risks and controls, conducting independent control testing, coordinating issue remediation, and monitoring corrective actions. Supports business continuity through impact assessments and continuity documentation. Prepares risk reporting and metrics, maintains risk inventories, advises business units on mitigation, and contributes to enterprise risk initiatives involving technology, cybersecurity, and third-party risk.
Summary Generated by Built In
The Work
 
The Senior Analyst, Operational Risk Management supports the Bank's Operational Risk Management framework by identifying, assessing, monitoring, and reporting non-financial risks. The role partners with business units across the organization to evaluate operational risks and controls, conduct independent control testing, oversee issue remediation activities, and support the Business Continuity Management program. The position helps ensure risks related to people, processes, systems, and external events are appropriately managed and reported while promoting a strong risk management culture across the Bank. 

The Core Responsibilities

    • Conduct risk and control assessments with business partners to identify operational risks, evaluate control effectiveness, and assess residual risk exposures. 

    • Plan and perform independent testing of key business controls using established methodologies to assess control design and operating effectiveness. 

    • Identify control weaknesses and operational risk issues and coordinate remediation efforts with business stakeholders to ensure timely resolution. 

    • Monitor and oversee issue management activities, including tracking corrective action plans, validating remediation activities, and escalating concerns when appropriate. 

    • Support the Business Continuity Management program by coordinating Business Impact Assessments, maintaining continuity planning documentation, and facilitating periodic reviews with business units. 

    • Prepare operational risk reporting, key risk metrics, and management information for committees and senior management stakeholders. 

    • Maintain operational risk inventories, including risk, control, and issue information, ensuring records remain accurate and current. 

    • Provide guidance to business units regarding operational risk management practices, control design, and risk mitigation strategies. 

    • Contribute to the development, maintenance, and enhancement of operational risk management policies, standards, procedures, and supporting documentation. 

    • Build and maintain effective working relationships with stakeholders across operational, compliance, risk, technology, and business functions to support risk management objectives. 

    • Support broader enterprise risk management programs and initiatives, including areas such as technology risk, cybersecurity risk, and third-party risk management. 

Let's Talk About You

    • University degree or college diploma in Business, Finance, Risk Management, Accounting, Economics, Commerce, or a related discipline required. 

    • Professional certifications such as CRISC, CIA, CBCP, CISA, CRM, or equivalent are considered an asset. 

    • 5-7 years of total professional experience within risk management, operational risk, internal audit, compliance, business continuity, controls assessment, or a related field.  

    • Resolver, Archer or other GRC system is considered an asset.  

    • Strong analytical and problem-solving capabilities with the ability to interpret qualitative and quantitative information. 

    • Ability to evaluate risks, identify root causes, and develop practical recommendations. 

    • Strong organizational and project management skills with the ability to manage multiple priorities and deadlines. 

    • Strong written and verbal communication skills. 

    • Ability to prepare concise and meaningful reporting for business and risk stakeholders. 

    • Collaborative relationship-building skills and ability to influence stakeholders without direct authority. 

    • Demonstrates sound judgment, attention to detail, initiative, and accountability. 

    • Communication skills required: 

    • Moderately complex communication involving facilitation of meetings, presentation of assessment results, preparation of reports, provision of advisory guidance, and interaction with stakeholders across multiple business areas. 

Skills Required

  • University degree or college diploma in Business, Finance, Risk Management, Accounting, Economics, Commerce, or a related discipline
  • 5–7 years of professional experience in risk management, operational risk, internal audit, compliance, business continuity, controls assessment, or a related field
  • Strong analytical and problem-solving capabilities
  • Ability to evaluate risks, identify root causes, and develop practical recommendations
  • Strong organizational and project management skills
  • Strong written and verbal communication skills
  • Ability to prepare concise reporting for business and risk stakeholders
  • Collaborative relationship-building skills and ability to influence stakeholders without direct authority
  • Sound judgment, attention to detail, initiative, and accountability
  • Professional certification such as CRISC, CIA, CBCP, CISA, or CRM
  • Experience with Resolver, Archer, or another GRC system
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The Company
HQ: Wauwatosa, WI
1,529 Employees
Year Founded: 1970

What We Do

MakeBank on everyday banking: Earn high interest on every dollar Say no to fees No minimum balances Powered by Equitable Bank, a Schedule I Canadian Bank EQB Inc. (formerly Equitable Group Inc.) trades on the Toronto Stock Exchange (TSX: EQB and EQB.PR.C), directly serves over 607,000 Canadians through its wholly owned subsidiary Equitable Bank, Canada's Challenger Bank™, and serves over 200 Canadian credit unions that serve over 6 million of their members with products and services. Equitable Bank has grown to become Canada's 7th largest independent Schedule I bank with over a $119 billion in assets under management and assets under administration, and a clear mandate to drive real change in Canadian banking to enrich people's lives. At Equitable Bank, we are as invested in our employees as we are in our business. That’s why we are consistently recognized as one of Canada's Top Employers – a rating that comes from our 1,800 employees. Equitable Bank’s inclusive, welcoming, and pride-inducing workplace earned it the honour of being recognized as one of the top 50 organizations on the 2023 list of Canada’s Best Workplaces™. Founded over 50 years ago, Equitable Bank provides diversified personal and commercial banking, and through its EQ Bank platform (eqbank.ca), which has been named #1 Bank in Canada for three consecutive years on the Forbes World's Best Banks list for 2021, 2022, and 2023. Equitable Bank website: www.equitablebank.ca EQ Bank website: www.eqbank.ca Specialties Lending, Mortgages, Residential Lending, Commercial Lending, Reverse mortgages, Insurance lending, Equipment leasing , Credit Union, Trust, and Funds Management

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