The Role
Manage the Apprenticeship Portal end to end, including content, workflows, modules, user experience, performance, bug fixes, and new features. Engage stakeholders across government, employers, candidates, vendors, and internal teams. Provide demonstrations, training, user support, grievance resolution, content audits, documentation, presentations, and coordination for timely project delivery.
Summary Generated by Built In
1. Senior Analyst – Operations (Apprenticeship Portal)
The Senior Analyst role is responsible for the end‑to‑end management, enhancement, and smooth functioning of the Apprenticeship Portal. This includes overseeing portal content, design, workflows, modules, user experience, and system improvements. The position also handles stakeholder engagement, grievance management, technical queries, and cross‑departmental coordination.
Key Responsibilities
Develop and execute strategies for portal operations and improvements.
Manage portal performance, identify bugs, coordinate fixes, and support new features.
Collaborate closely with stakeholders including MSDE, state governments, establishments, candidates, NSDC IT, and vendors.
Conduct portal demonstrations, trainings, and provide handholding support for users.
Handle grievances related to apprenticeship processes and the portal.
Conduct content audits to ensure accuracy and eliminate redundancies.
Support documentation, pitch decks, presentations, and represent NSDC at various forums.
Coordinate internally within NSDC and with state engagement teams.
Facilitate networking with central/state government bodies for timely project delivery.
Perform any additional duties as assigned by NSDC.
Requirements
3-6 years of relevant professional experience.
Skills & Competencies
Strong interpersonal, communication, and networking skills.
Proven ability to generate leads and close deals.
Self‑driven, proactive, and capable of working independently.
Proficient in MS Office, CRM tools, and social media platforms.
Comfortable with public speaking and presentations in formal/informal settings.
Attention to detail, integrity, and willingness to travel.
Fluency in English & Hindi; knowledge of an additional vernacular language is an advantage.
Skills Required
- 3-6 years of relevant professional experience
- Strong interpersonal, communication, and networking skills
- Ability to generate leads and close deals
- Self-driven, proactive, and able to work independently
- Proficiency in MS Office, CRM tools, and social media platforms
- Comfort with public speaking and formal and informal presentations
- Attention to detail and integrity
- Willingness to travel
- Fluency in English and Hindi
- Knowledge of an additional vernacular language
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The Company
What We Do
National Skill Development Corporation (NSDC) is an Indian not-for-profit public-private partnership that empowers youth through comprehensive skill development. It supports enterprises, startups, and training organizations with funding, concessional loans, and innovative financial products; coordinates private-sector vocational training initiatives; and serves as a strategic implementation and knowledge partner for the Skill India Mission, helping build a workforce-ready national skills ecosystem.
