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Job DescriptionThe Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-driven capabilities, we are improving the lives of millions of patients around the world.
Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.
In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda’s ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators’ journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
About the role:
The Senior Analyst, Microsoft 365 Platform Engineering is responsible for the delivery, configuration, support, and continuous improvement of collaboration and productivity platforms within Takeda's digital workplace portfolio. This role focuses on platform implementation, operational excellence, automation, and user experience improvements while ensuring platform services align with business requirements and enterprise technology standards.
How you will contribute:
· As a technical professional, you will independently manage platform initiatives and operational activities while contributing to engineering excellence and continuous improvement. Your work will directly impact service reliability, user experience, operational efficiency, and platform adoption across the organization.
· Design, configure, implement, and support Microsoft 365 platform services and capabilities.
· Support platform development activities from requirements gathering through deployment and stabilization.
· Execute platform upgrades, migrations, and service enhancements.
· Develop automation solutions using PowerShell, Power Platform, Microsoft Graph, and related technologies.
· Monitor platform health, service performance, and adoption metrics.
· Troubleshoot and resolve complex production issues and service requests.
· Support testing, validation, release management, and documentation activities.
· Collaborate with architects, engineers, and business stakeholders to improve platform capabilities.
· Participate in governance, security, compliance, and operational improvement initiatives.
· Contribute to platform standards, operational procedures, and knowledge management practices.
What you bring to Takeda:
· +5 years of experience supporting Microsoft 365 technologies including Teams, SharePoint Online, OneDrive, Exchange Online, and Entra ID.
· Knowledge of platform administration, configuration management, and operational support.
· Experience with automation tools, scripting, and workflow development.
· Ability to troubleshoot and resolve complex technical issues.
· Understanding of Agile, SDLC, DevOps, and IT Service Management methodologies.
· Strong analytical, problem-solving, and communication skills.
· Ability to work effectively across technical and business teams.
· Understanding of governance, security, and compliance concepts within cloud environments.
What Takeda’s ICC Can Offer You
At Takeda, you take the lead on building and shaping your own career.
Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
- Competitive Salary + Performance Annual Bonus
- Monthly Supermarket and Food Vouchers
- Flexible Working Schemes
- Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision
- Additional Time Off
- Diversity, Equity, and Inclusion Programs
Work Location: Mexico City – Santa Fe.
Hybrid model with a minimum in-office requirement of at least 10 (ten) days per month.
If you have further inquiries on the ICC Mexico City or this role, follow us on LinkedIn, and look up for our upcoming online events where we will elaborate on open roles and host Q&A sessions.
LocationsMEX - Santa FeWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull timeSkills Required
- More than 5 years of experience supporting Microsoft 365 technologies, including Teams, SharePoint Online, OneDrive, Exchange Online, and Entra ID
- Knowledge of platform administration, configuration management, and operational support
- Experience with automation tools, scripting, and workflow development
- Ability to troubleshoot and resolve complex technical issues
- Understanding of Agile, SDLC, DevOps, and IT Service Management methodologies
- Strong analytical, problem-solving, and communication skills
- Ability to work effectively across technical and business teams
- Understanding of governance, security, and compliance concepts within cloud environments
Takeda Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Takeda and has not been reviewed or approved by Takeda.
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Retirement Support — Retirement benefits include a dollar-for-dollar 401(k) match with immediate vesting, plus an additional annual contribution that increases with age and service. These features are positioned as a notable strength in the U.S. offering.
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Parental & Family Support — Family supports span extended paid bonding leave alongside fertility, adoption, surrogacy, childcare, and caregiver resources. The scope of these programs is broad and prominent within the package.
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Healthcare Strength — Health coverage spans PPO and HSA-enabled options with prescription, dental, and vision, complemented by mental-health support and a 24/7 EAP. The breadth of coverage and wellness resources is a recurring highlight.
Takeda Insights
What We Do
For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world. We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts. Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives. Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.
Why Work With Us
We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.
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