Senior Analyst - Metrics - Analytics and Reporting

Company:Marsh

Description:

We will count on you to:

We are looking to hire a Senior Analyst in the Extended Market Support Team (Health Business)

Extended Market Support (EMS) team is dedicated to driving business-to-business growth by offering strategic and operational assistance that expands market presence. They excel in fostering strong client relationships, enabling sales processes, and delivering tailored solutions that meet the unique needs of B2B clients. By collaborating across functions, they provide valuable market insights, support revenue generation, and ensure efficient operations within B2B channels. Their core value lies in being a reliable partner that helps businesses successfully navigate complex markets and achieve long-term growth.

This role is to support Onshore and Offshore COE team in data analysis and reporting (KPIs, SLAs, operational dashboards, Clients’ portfolio, management and team reporting).

Role Summary:

The Senior Analyst - Proposal Specialists plays a critical role in the pursuit of major sales opportunities in H&W domain by creating unique, compelling value propositions for prospective clients. Working with seniors, you would manage the RFP response process from beginning to end – formulating the pitch strategy, developing persuasive content, producing sophisticated documentation and supporting sales presentations. As a junior-level individual contributor, this role would be ready to apply the knowledge acquired via an advanced education and to start developing professional skills with the help of a manager and more experienced team members.

Key Responsibilities:

- Support in the preparation and submission of proposals, ensuring alignment with H&W client requirements.

- Assist seniors in data analysis creation to support business improvement and business strategy projects.

- Updates analytical reports of low complexity to allow fact-based, predictive and 'what-if' decision-making.

- Formats data according to predetermined presentation styles to meet customer needs.

- Implements low complexity methodologies within the department, receiving instructions from colleagues within internal teams to maintain and improve the reporting infrastructure, including data housing, data modeling, report performance, and report design and delivery tools.

- Adheres to departmental standards to comply with industry regulatory requirements such as compliance standards, health and environmental policy, and department- and operating company-specific procedures and guidelines.

- Completes process analyses accurately (in line with Key Performance Indicators and other deadlines) with guidance from more senior colleagues so that the needs of internal and external customers are consistently met and exceeded.

- Asks for help as needed and demonstrates willingness to learn new skills to achieve resolution of outstanding issues.

Note: Applicants should be flexible working in shifts

What you need to have?

• Graduate with minimum 2+ years’ experience overall
• Having H&W domain knowledge would be an advantage
• Project management, enterprise reporting, preferably in professional services industry
• Demonstrated success: performing analysis in excel, communicating to leadership, drafting PPT slides
• Attention to details
• Having good analytical skills
• Good knowledge of MS Office Tools (Excel, PowerPoint, Word, Access)
• Programming skills (VBA, Python, HTML etc.) would be an added advantage
• Be able to structure business information and translate it into clear conclusions
• Strong oral and written communication skills
• Ability to prioritize and handle multiple tasks in a demanding work environment with little supervision
• Ability to manage timelines for critical deliverables and keep open communication channels on progress with little supervision
• Ability to partner and work with colleagues locally and globally to meet the deliverables
• Ability to work independently with minimum supervision and in a team

What makes you stand out?

• Adaptable communicator, facilitator, influencer and problem solver
• High attention to detail
• Good relationship skills, Proven ability to work on own initiative as well as in a team 
• Adaptable communicator, facilitator and problem solver
• High attention to detail
• Ability to multi-task and prioritize time effectively

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.