The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Senior Analyst, Laboratory Optimization.
Summary:
The Senior Analyst, Laboratory Optimization role drives laboratory efficiency and profitability for the Aspen Dental branded practices, with a focus on using data analysis and operational insight and best practices to help practice owners make informed decisions to ensure patients get the care they need and fulfill our mission. The Lab Optimization role partners with Field Operations and key Laboratory stakeholders to advise on operational planning to support Aspen’s aggressive growth goals.
Essential Functions, Job Duties & Responsibilities:
Analyze data to drive improvement and produce regular KPI scorecards/dashboards, ensuring relevant data is shared .
Assist internal and customer teams in identifying, planning, and implementing continuous improvement projects that tie to strategic business priorities to produce savings and process improvement .
Provides weekly, mid-month, and month-end reporting packages (including Territory, Division, and POP Level reporting packages, AspenLabs Utilization and Value in Cabinet metrics) to key stakeholders.
Provide lab related data and data analysis and recommendations to lab stakeholders based on trends.
Build partnerships with Lab stakeholders and Implementation teams to drive Lab initiative prioritization and continuously deliver operational excellence.
Partners with the Lab leadership to share feedback, trends, and opportunities for coaching at the operational field level.
Drives end to end continuous improvement to achieve denture KPI goals.
Provide strategic feedback and coaching to office teams to drive initiative performance.
Develops job aids, email templates, and stakeholder-specific reporting decks (e.g., practice-level performance updates) to support field and lab team execution.)
Requirements/Qualifications:
Bachelor's degree is preferred.
A minimum of 3-5 years of experience managing complex datasets and presenting to executive leadership.
Detail Oriented.
Experience managing across matrix for execution with strong problem-solving skills focused on identifying solutions for customers .
Financial and analytical skills required .
Experience using AI to drive efficiency and analysis.
Experience using PMO software’s such as Monday.com and Smartsheet.
Excellent verbal and written communication skills.
The ability to balance multiple, high priorities initiatives simultaneously .
Experience using the Microsoft Suite, including but not limited to Executive Level Summary ppt decks, functional ppt decks, and excel workbooks.
The ability to conduct up 10-15% domestic travel.
Base Pay Range: $90,000-105,000, annually (Actual pay may vary based on experience, performance, and qualifications.)
This position offers a hybrid or remote work arrangement based on your location. Candidates residing within 35 miles of our Chicago, IL (Fulton Market) office or within 45 miles of our East Syracuse, NY office are expected to work on-site. Candidates living outside of these areas are eligible for full remote work.
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.
If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees
Skills Required
- Bachelor’s degree
- 3–5 years of experience managing complex datasets and presenting to executive leadership
- Strong attention to detail
- Experience managing across a matrix organization for execution
- Strong problem-solving skills focused on identifying customer solutions
- Financial and analytical skills
- Experience using AI to drive efficiency and analysis
- Experience using PMO software such as Monday.com and Smartsheet
- Excellent verbal and written communication skills
- Ability to balance multiple high-priority initiatives simultaneously
- Experience using Microsoft Suite, including PowerPoint and Excel
- Ability to conduct 10–15% domestic travel
TAG - The Aspen Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TAG - The Aspen Group and has not been reviewed or approved by TAG - The Aspen Group.
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Healthcare Strength — Multiple medical plan choices with defined costs, HSA support, and accessible plan documents indicate a robust health offering. Distinctive features like GLP‑1 coverage on the HSA plan and clear SBCs add clarity for election decisions.
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Retirement Support — A clearly outlined 401(k) program features an immediately vested employer match with explicit eligibility timing. Consistent references to the plan and enrollment resources across brand sites underscore ease of access.
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Affordable Benefits — Dental-care discounts through the Aspen Dental network—free preventive services and reduced rates for procedures—help lower out‑of‑pocket costs. Additional perks like brand discounts and pet insurance can further stretch total value for some roles.
TAG - The Aspen Group Insights
What We Do
When we helped launch Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up with their dental health — affordability, transparency, and access. We knew the key to better patient care started with the provider, so we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients. Fast forward, and over 25 years later, we support more than 1000 Aspen Dental locations—by doing so, we are proud to say we have changed access to dental care nationwide. But there’s more work to do. Healthier, happier smiles were just our beginning. We came together to launch TAG – The Aspen Group, officially expanding beyond dental and embracing a new vision. By bringing together Aspen Dental, Chapter, ClearChoice, WellNow, and Lovet into one family of brands, we set out to achieve one simple goal together: to bring better healthcare to more people - because we believe in a future where health and wellness is accessible for all. With that mission in mind, TAG now supports over 5,300 clinicians across more than 1,400 locations. While our vision is now broader, how we achieve it remains the same. The best care starts with the provider - and TAG exists to power them so they can meet patients where they are, no matter their specialty, and deliver better care. Because we know that at the end of the day, better healthcare is simple — empower the provider and their teams, and the rest will follow. United as one group, we’re not just breaking down barriers; today, we’re breaking through. We’re challenging the status quo. Together, we can prove healthcare can be better for both providers and patients. Together, we can bring better healthcare to more people.
Why Work With Us
TAG - The Aspen Group employs and/or supports over 25,000 healthcare professionals and team members at more than 1,400 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetics, and animal health. Every day we wake up to empower providers to do what they do best: focus on the patient.
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