Senior Analyst, IT Content Writer

Job Description Summary

Create communications content and execute communication programs in line with established communication policies. Follow communication plans and shares company information through a combination of methods such as an internal and external company website, electronic and print newsletters, brochures, posters, flyers, etc. Promote communication guidelines for all employees to use. Edit all communications written by company executives. Measure and present results of communications efforts.

Job Description

Note: This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 2-3 per week averaging 10-12 days per month in our St Petersburg, FL Corporate Office.

Job Summary:

The Senior Analyst, Content Writer is a strategic communicator and design-savvy content creator supporting IT initiatives at Raymond James. In this role, you will contribute to various technology initiatives and projects, leveraging a unique blend of storytelling, design, and educational content development skills. You’ll be expected to think independently, shape messaging, provide copy direction, and edit with minimal oversight. You will support content strategy for internal and select external technology communications, translating complex IT and business concepts into clear, engaging materials. You will create, design, format, and optimize a variety of content to ensure they are visually appealing, well-structured, and easy to understand.  Proficiency in PowerPoint is essential, along with strong skills in Adobe Creative Suite. Experience in educational or content design is a plus.

Responsibilities:

• Support the development and execution of content strategies that highlight IT initiatives, including technology releases, changes, education, awareness, and promotion.

• Create, edit, format, and manage clear, engaging, and user-focused content across multiple formats (e.g., intranet articles, PowerPoint presentations, educational materials, and promotional assets).

• Translate complex technical and strategic information into accessible messaging for internal and external audiences.

• Collaborate with subject matter experts and internal partners to gather insights and shape content that aligns with business goals and user needs.

• Design visually compelling presentations and other custom visuals using design tools to enhance content and support technology communication and training needs.

• Consult with internal stakeholders to identify communication needs and recommend effective content solutions.

• Conduct content audits, analyze user feedback, and apply data-driven insights to continuously improve content quality and effectiveness.

• Maintain consistency in voice, tone, and style across all content, serving as a steward of brand and editorial standards.

• Track communication plans to ensure timely delivery and alignment with broader IT project timelines.

• Effectively manage multiple projects and priorities simultaneously, often under tight deadlines, while maintaining high-quality output.

Skills/Previous Experience:

• Minimum of 3 years of experience in writing, communications, or content strategy—preferably in a technology or corporate environment.

• Proven ability to manage multiple projects and deadlines simultaneously in a fast-paced, dynamic setting.

• Strong writing, editing, and proofreading skills with a keen eye for detail and clarity.

• Ability to translate complex technical concepts into clear, engaging content for non-technical audiences.

• Proficiency in Microsoft PowerPoint and Adobe Creative Suite (especially InDesign, Illustrator, and Photoshop).

• Proficiency in managing SharePoint sites, including designing layouts and managing content libraries. 

• Experience collaborating with cross-functional teams and subject matter experts to develop content that meets business and user needs.

• Strong interpersonal and communication skills; able to influence and build relationships across departments.

• Analytical thinker with the ability to evaluate content effectiveness and recommend improvements to processes, standards, and guidelines.

• Comfortable working independently and making timely decisions related to content direction, tone, and format.

• Familiarity with intranet platforms, content management systems, and digital communication tools is a plus.

• Experience or interest in educational or content design is a strong advantage.

Licenses/Certifications:

• None required.

Education

Bachelor’s: Business Administration, Bachelor’s: Mass Communication, High School (HS) (Required)

Work Experience

General Experience - 3 to 6 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 
We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. 

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