Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring:
We are seeking a Senior Analyst, HRIS with strong functional expertise in Oracle Fusion HCM, including Core HR, Talent Management, Compensation, Learning, HR Help Desk, and Security. This role focuses on enabling business processes through functional configuration, user experience optimization, and secure system design, while partnering closely with HR and business stakeholders to deliver effective, scalable solutions.
The Senior Analyst will play a key role in the day-to-day support, enhancement, and continuous improvement of the Oracle HCM Cloud platform, leveraging modern tools such as Sandbox, Redwood UX, Visual Builder, and HCM Design Studio to deliver intuitive and efficient user experiences.
What will you do?
- Lead functional configuration and support of Oracle Fusion HCM modules, including Core HR, Compensation, Talent Management (Goals, Performance, Talent Reviews), Learning, and HR Help Desk.
- Configure and maintain HCM Security, including role‑based access, data security, job roles, abstract roles, and security profiles to ensure compliance and least‑privilege access.
- Partner with HR business users to gather requirements, design functional solutions, and configure system functionality to support end‑to‑end HR processes.
- Utilize HCM Design Studio to configure responsive pages, guided journeys, validations, and page behavior without customization.
- Support and enhance the Redwood user experience, understanding delivered Redwood functionality and enabling modern, simplified user flows.
- Configure and support Visual Builder Studio (VBS) enhancements to extend Fusion HCM pages and optimize user experience where required.
- Provide functional ownership for HR Help Desk, including request types, workflows, routing rules, SLAs, and knowledge articles.
- Support Learning module configuration, including courses, offerings, assignments, learning communities, and reporting.
- Configure and support Compensation plans, eligibility profiles, workforce compensation cycles.
- Coordinate and execute User Acceptance Testing (UAT), including test planning, scenario development, defect triage, and deployment readiness.
- Provide production support by investigating functional issues, performing root cause analysis, and partnering with technical teams or Oracle Support to resolve issues.
- Assess enhancement requests, conduct impact analysis, and deliver functional solutions aligned with Oracle best practices.
- Maintain clear functional documentation, configuration workbooks, process flows, and user guides.
- Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
What do you need to succeed?
- 4-6 years of related experience.
- Bachelor’s degree, or equivalent combination of education and experience.
- 4+ years of experience as a functional resource configuring and supporting Oracle Fusion HCM Cloud.
- Strong hands‑on experience with Core HR, including enterprise structures, workforce administration, person management, and employment flows.
- Functional expertise in Talent Management, Compensation, Learning, and HR Help Desk modules.
- Solid experience designing and supporting HCM Security (roles, privileges, data security policies).
- Additional experience with Payroll, Absence, and Time & Labor would be advantageous.
- Demonstrated experience in configuration and user experience enhancements.
- Experience supporting Oracle quarterly updates and regression testing activities.
- Strong understanding of HR business processes, policies, and operating models.
- Excellent analytical and problem‑solving skills with a strong attention to detail.
- Ability to manage multiple functional deliverables across parallel initiatives.
- Strong communication skills with the ability to translate business requirements into functional system configurations.
#LI- Onsite
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.
Skills Required
- 4-6 years of related experience
- Bachelor's degree or equivalent combination of education and experience
- 4+ years as a functional resource configuring and supporting Oracle Fusion HCM Cloud
- Hands-on experience with Core HR (enterprise structures, workforce administration, person management, employment flows)
- Functional expertise in Talent Management, Compensation, Learning, and HR Help Desk modules
- Designing and supporting HCM Security (roles, privileges, data security policies)
- Experience with HCM Design Studio to configure responsive pages, guided journeys, validations, and page behavior
- Experience with Redwood UX and user experience enhancements
- Experience with Visual Builder Studio (VBS) to extend Fusion HCM pages
- Experience supporting Oracle quarterly updates and regression testing activities
- Strong analytical and problem-solving skills with attention to detail
- Strong communication skills; ability to translate business requirements into functional configurations
- Ability to manage multiple functional deliverables across parallel initiatives
- Additional experience with Payroll, Absence, and Time & Labor
What We Do
MSG Entertainment is a world leader in live entertainment, comprised of world-renowned venues and marquee brands. Utilizing our powerful assets and expertise, we produce, present, or host a variety of entertainment and sports events, delivering unforgettable experiences for millions of fans each year. Across our venues and brands, MSG Entertainment sets the standard for excellence and innovation while forging deep connections with diverse and passionate audiences. Our Company includes our portfolio of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – each a prominent destination for unforgettable experiences and events. With flexible seating capacities and configurations that range from 2,800 to 21,000, our venues enable us to showcase a broad array of compelling sporting events, concerts, family shows, and special events that cover a wide spectrum of genres. This includes at Madison Square Garden, known as “The World’s Most Famous Arena,” which serves as home to the New York Knicks and New York Rangers – two of the most recognized franchises in professional sports – and perennially hosts the biggest names in music and entertainment. MSG Entertainment also features the wholly-owned original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for generations of fans at Radio City Music Hall since 1933. The show’s enduring popularity is driven by the world-famous Radio City Rockettes, the longest-running precision dance company in America. More information is available at www.msgentertainment.com
