At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking an experienced, detail-oriented Senior Analyst, Global Benefits to join our Global Benefits team.
In this role, you will be responsible for the seamless end-to-end implementation, ongoing administration, and operational governance of benefit plans across your designated region (EMEA).
You will act as a regional Subject Matter Expert (SME), balancing global corporate consistency with vital local relevance.
This role requires a unique blend of rigorous operational execution, strong vendor management, and empathetic communication to optimize the "Mountaineer" experience.
What You'll Do (Responsibilities)
In this role, you will:
- Benefits Administration & Lifecycle Management: Execute end-to-end administration for benefit plans, including vendor implementation, onboarding/offboarding, annual open enrollments, and plan renewals.
- Data Quality & Escalation Support: Conduct routine QA on data files, manage eligibility tracking, resolve errors within HR systems (Workday, ServiceNow), and serve as the regional escalation point for complex employee benefit queries.
- Vendor & Billing Management: Monitor vendor KPIs and Service Level Agreements (SLAs) while managing routine benefits billing, including PO setup, invoice reviews, and vendor payment processing.
- Compliance, Governance & Audit: Establish and monitor compliance obligations for all regional benefit and paid-time-off (PTO) programs, keeping the regional compliance matrix meticulously updated and audit-ready.
- Stakeholder Collaboration & Communications: Partner with the Benefits Center of Excellence (COE), Total Rewards peers, and local HR teams to draft clear employee-facing benefit materials and aggregate operational data for executive dashboards.
What You'll Bring (Skills & Qualifications)
The ideal candidate will have:
- Experience: Proven years of progressive international benefits administration experience within the designated region.
- Technical & Data Acumen: Proven capability in aggregating and analyzing complex data sets, census files, and plan documents. Practical knowledge of Workday and ServiceNow is highly preferred.
- Core Competencies: Strong problem-solving and influencing skills within a matrixed environment, exceptional organizational agility to manage competing priorities, and a continuous-improvement mindset focused on process automation.
- Language Skills: Professional fluency in verbal and written English is required; additional European language is a high advantage: French or Spanish or Portuguese
What We Offer (Benefits)
- Location: Full-Time Remote (Target Regions: Romania, Poland, Hungary
- Competitive compensation and benefits aligned with your experience.
- Flexible work options to support an excellent work-life balance.
- Comprehensive regional health, wellness, and retirement plans.
- Generous paid time off and holiday packages.
- Robust opportunities for continuous learning and professional growth within a global organization.
#LI-REMOTE
Category: Human ResourcesSkills Required
- Progressive international benefits administration experience within EMEA
- Aggregating and analyzing complex data sets, census files, and plan documents
- Practical knowledge of Workday
- Practical knowledge of ServiceNow
- Vendor management, PO setup, invoice review, and vendor payment processing
- Establishing and maintaining compliance, governance, and audit-ready documentation for benefits and PTO programs
- Strong problem-solving, influencing in a matrixed environment, and organizational agility
- Continuous-improvement mindset with focus on process automation
- Professional fluency in verbal and written English
- Additional European language (French, Spanish, or Portuguese)
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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