Senior Analyst, Engineer (SRE)

Posted 21 Days Ago
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Ngọc Hà, Hà Nội, VNM
In-Office
Senior level
Financial Services
The Role
Lead SRE initiatives to standardize CI/CD, automate infrastructure (IaC), design resilient scalable systems, investigate production incidents, proactively manage production risks, and improve system supportability and availability.
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ABOUT THE JOB

At NAB, we believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers and for the community too.

YOUR JOB RESPONSIBILITIES

  • Define/implement tools and processes to standardize and automate the way project software is developed, built, tested, and deployed;
  • Ensure a homogeneous way of implementing continuous integration and/or continuous delivery across projects;
  • Assist with the design and development of resilient, secure, supportable, and scalable systems;
  • Automate infrastructure deployments and rollbacks for all developed work assuming responsibility for process support;
  • Lead investigations into production incidents with assistance from the development team;
  • Proactively manage any risks to the production environment;
  • Continually improve the supportability of our systems by feeding improvements back into the design and development cycles.

YOUR SKILL AND EXPERIENCE

  • 5+ years’ extensive experience of Site Reliability Engineer across all Phases of the software lifecycle
  • Experienced in Azure or AWS cloud technologies
  • Experience in building CI/CD pipeline automation, tooling (Github, Jenkins, Artifactory, and Docker) and Compliance as code;
  • Have an in-depth understanding of miniapps and microservice architecture, API management, and distributed systems concepts;
  • Experience with cloud services is essential, in particular, our core Azure and AWS Technologies (EC2, ECS, Lambda, S3, SQS, SNS, & Cloud Watch);
  • Experience hands-on Infrastructure as Code abilities e.g. Terraform, Ansible, Packer, Python.
  • Ability to develop code and work with testers and developers
  • Ability to lead and coach on code reviews between Developers and Quality Engineering.
  • Experienced and highly capable in continually developing and balancing technical and soft skills with an understanding that making great software requires both problem identification and prevention
  • Strong communication, documentation, organization, and time management skills.
  • Be the gate keeper for all things quality in Production environment and strive to ensure 99.99% service availability.
  • Ability to define and articulate what good looks like in terms of key metrices for Incidences, Problem Records and Service Availability.

THE BENEFITS AND PERKS

1. Generous compensation and benefit package

  • Attractive salary and benefits 

  • 20-day annual leave and 7-day sick leave, etc. 

  • 13th month salary and Annual Performance Bonus 

  • Premium healthcare for yourself and family members 

  • Monthly allowance for team activities 

  • Premium welcome kit and frequent appreciation gifts  

  • Extra benefits for long-term employees

2. Exciting career and development opportunities

  • Large scale products with modern technologies in banking domain 

  • Clear roadmap for career advancement in both technical and leadership pathways 

  • Well-structured learning and development programs (technical and soft skills)  

  • Sponsored certificates in both IT and banking/finance 

  • Premium accounts on Udemy/A Cloud Guru/Coursera/LinkedIn, etc. 

  • English learning with native teachers 

  • Opportunity for traveling & training in Australia

3. Professional and engaging working environment

  • Hybrid working model and excellent work-life balance   

  • Well-equipped & modern Agile office with fully stocked pantry  

  • Special programs to improve your physical and mental health  

  • Annual company trip and events   

  • A solid talented team behind you – great people who love what they do 

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.
 

CLOUD-FIRST

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

 

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

Skills Required

  • 5+ years extensive Site Reliability Engineering experience across all software lifecycle phases
  • Experience with Azure or AWS cloud technologies
  • Experience building CI/CD pipeline automation and tooling (GitHub, Jenkins, Artifactory, Docker)
  • Experience with Compliance as Code
  • In-depth understanding of microservice architecture, API management, and distributed systems concepts
  • Experience with core Azure/AWS services (EC2, ECS, Lambda, S3, SQS, SNS, CloudWatch)
  • Hands-on Infrastructure as Code experience (Terraform, Ansible, Packer)
  • Programming/scripting ability (Python) and ability to develop code with testers and developers
  • Ability to lead and coach on code reviews between Developers and Quality Engineering
  • Strong communication, documentation, organization, and time management skills
  • Responsible for production quality and aiming for 99.99% service availability
  • Ability to define and articulate key metrics for incidents, problem records, and service availability
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The Company
HQ: Melbourne, Victoria
35,926 Employees

What We Do

We're here to be the most customer-centric company in Australian and New Zealand. We’re focused on what matters most and here to support you with your banking needs in any way we can. We’re open for business. Connect with us: www.nab.com.au/contact-us

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