Senior Analyst - End User Computing

Who We Are
At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.
We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

• We are stronger as one: We collaborate across the enterprise, scale what works and act   decisively for our customers and partners.
• We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
• We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

About The Role

This Senior Analyst role is responsible for validating monthly metrics performed by our 3rd party vendor partner, Accenture.  Works closely with the reporting teams from Accenture and provides signoff on key performance metrics each month.  This role is also tasked with tracking and approving Service Now requested items on behalf of key management members as a delegate.  Similar tracking and approvals on Sailpoint access validations are performed by the role.

Responsibilities

• Run Excel and Power BI reports to validate Key Performance Indicators for management. 
• Document, track and approve assigned catalog items in Service Now as a delegate. 
• Perform monthly and quarterly access validations in Sailpoint after confirming and documenting requirements are still needed by employee 
• Actively track the submission of Local Administrator Self-Service requests and document confirmation from end-users before approving. 
• Display strong overall technical skills to perform other support activities needed to support our stakeholders or colleagues within your area.
   

Skills and Qualifications

• 10+ years of experience in technical service delivery. with focus on business applications at a Fortune 500 firm. 
• Excellent communication skills, both written and verbal, for interacting with team members and stakeholders. Ability to succinctly convey technical notions to leadership. 
• Strong analytical and problem-solving skills to identify and resolve technical issues.  
• Superior problem-solving approach. Leveraging technical expertise and creativity to develop innovative solutions and think beyond the current issue to prevent future occurrences. 
• Minimum Education is High School graduate or higher; Trade School or higher; four-year degree related to technology.   

Technical 

• Strong technical background with expertise in Excel and Power BI. 
• Windows 10 and 11, Microsoft Azure Virtual Desktop. 
• Laptops, Desktops, & peripherals (headsets, monitors, audio devices). 
• Mobile - Apple iPhone/iPad/IOS, BYOD.
• Microsoft 365 Suite (One Drive, One Note, Outlook, Word, Excel, PowerPoint).
• Microsoft Teams (Apps, Microsoft Teams Rooms, Phones & Voice Service).

Compensation

The actual compensation offered will ultimately be dependent on multiple factors, which may include the candidate’s geographic location, skills, experience and other qualifications.

In addition, the position is eligible for a discretionary bonus in accordance with the terms of the applicable incentive plan.

Corebridge also offers a range of competitive benefits as part of the total compensation package, as detailed below.

Work Location

This position is based in Corebridge Financial’s Houston, TX office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely.

Estimated Travel

May include up to 25%.

#LI-SAFG  #LI-CW1 #LI-Hybrid

Why Corebridge?
At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.
Benefit Offerings Include:

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location.  In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.

We are an Equal Opportunity Employer
Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.
Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs.  If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected].  Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.
We will consider for employment qualified applicants with criminal histories, consistent with applicable law.

To learn more please visit: www.corebridgefinancial.com

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