Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. The Corporate Card Product Management team under the Corporate Program Product Management organization to centralize strategic aspects that impact the value prop of our Corporate Cards such as product strategy, benefits management, spend enablement, and operations.
This Senior Analyst will be part of the Corporate Card Product Management team responsible for leading and supporting cross-functional projects that drive long term portfolio growth, increased efficiency and reduction in operational risks. The ideal candidate combines strong analytical capabilities with proven project management experience.
Responsibilities- Take a PMO leadership role in key strategic projects and execution that relate to the future of Amex’s Corporate Card Value Proposition (including rewards, Card benefits, user experience, and fee structure)
- Own the development of project plans, timelines and resource requirements in partnership with key stakeholders; track progress of workstreams, report outcomes to leadership
- Become a Corporate Card industry expert by analyzing internal reporting and market research and lead the effort to uncover themes, trends, and opportunity areas for value prop enhancement
- Support go-to-market activities for portfolio enhancements including training Sales & Account Development teams and coordinating marketing plans
- Serve as Operational Excellence lead by creating and performing control testing, smart monitoring, and mitigating customer or operational issues
- Responsible for day-to-day product management aspects of our Corporate Card products, including key features for the Middle Market
- Partner cross-functionally to ensure stakeholders understand the value of our Corporate Card program and help answer partner questions
Minimum Qualifications:
- 2+ years-experience in product management, project management or in the financial service industry
- Excellent project management, organization, and prioritization skills with attention to detail
- Excellent relationship management and communication skills with the ability to collaborate across large cross functional teams
- Strong attention to detail and ability to solve problems
- Analytical skills with comfort identifying key themes and insights from reporting
- Positive and proactive worker, self-starter who can bring order to whitespace and help define roles and responsibilities.
- Strategic thinker with a strong passion for understanding and solving customers' needs
- Ability to influence, communicate vision, and build strong partnerships across several partner teams.
- Curiosity, a willingness to learn & a sense of ownership and accountability
- Bachelor's degree or equivalent years of experience
Preferred Qualifications
- Understanding of card economics
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 2+ years experience in product management, project management, or financial services
- Excellent project management, organization, and prioritization skills with attention to detail
- Excellent relationship management and communication skills; ability to collaborate across large cross-functional teams
- Strong attention to detail and ability to solve problems
- Analytical skills with comfort identifying key themes and insights from reporting
- Positive, proactive self-starter who can bring order to whitespace and define roles and responsibilities
- Strategic thinker with passion for understanding and solving customers' needs
- Ability to influence, communicate vision, and build strong partnerships across partner teams
- Curiosity, willingness to learn, sense of ownership and accountability
- Bachelor's degree or equivalent years of experience
- Employment eligibility to work in the United States; employer will not sponsor visas
- Understanding of card economics
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
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