Senior Analyst, Competitive Intelligence

Harbor is looking for an Analyst, Competitive Intelligence to join our growing team.  Reporting to the Director of CI Operations, Analysts help colleagues and clients uncover and collect information, analyze and curate findings, and produce several types of research reports to support our clients’ strategic needs. Responsibilities include, but are not limited to, developing competitor and market profiles, conducting business analysis and research (financial, strategic, competitive), synthesizing and contextualizing data, collaborating with the client, and researching and editing daily market intelligence briefings.

Analysts work to achieve operational targets within the CI team. This includes individual utilization metrics, meeting client deadlines, and other tasks as directed. Our ideal candidate is someone who has some experience working with or in a law firm, preferably as a CI analyst.  This position can be worked remotely from anywhere in Canada or US.

The Senior Analyst position requires an individual who enjoys tracking down information online, can ask the right questions to determine which information is relevant to the client and their business needs, and can present the information in a concise, digestible format.  

Researchers typically work on their own assignments but may support junior or senior employees depending on business needs. Harbor places a high value on teamwork, client-centric mindsets, intellectual curiosity, energy, and integrity.  

The successful candidate must be proficient in a variety of information products and tools. A strong interest in business strategy is essential. Experience and/or education in business, journalism, professional services, government (policy), or research is an asset. Candidates should have a sharp eye for detail; a good sense of relevance; and the ability to juggle multiple tasks. 

• Post-secondary degree in business, journalism, marketing or research 
• 5+ years of demonstrable research experience 
• Demonstrate strong reading, writing and editing skills  
• Essential technology skills: Use of the Internet, online tools, Microsoft Office (particularly Word, Excel and PowerPoint) 
• Post-secondary degree preferred, in subjects including: 
  • Business, journalism, marketing, financial analysis or research 
  • Law or legal studies 
  • Social sciences 
  • Psychology 
  • Information sciences 
• Familiarity with sector-specific sources/tools and databases (e.g., Westlaw, Pitchbook, etc.) would be considered a plus 
• Possess a strong knowledge of aspects of web-based content  
• Ability to produce written reports and create presentations, including the ability to quickly summarize information and format reports for aesthetic purposes 
• Attention to detail  
• Strong organizational skills 
• Comfort level with a deadline-driven environment (efficiency, prioritizing requests, etc.)  
• Excellent oral communication and presentation skills  
• Strong initiative, innovative and creative skills  
• Ability to work with minimal supervision  
• Excellent customer service skills  
• Basic collaboration and delegation 
• Language requirements: A high level of proficiency in English (written and spoken) is essential.