Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionThe Feature Analyst plays a critical role in shaping, defining, and delivering client-facing features on the Client Management Services / Digital Client Platforms. Acting as the bridge between business, product, architecture, and technology delivery teams, the role focuses on translating client and operational needs into clearly defined features that can be delivered incrementally and at scale across markets.
The Feature Analyst ensures that platform capabilities align to client journeys, regulatory requirements, operational models, and strategic objectives, while supporting Agile delivery through high‑quality feature definition, prioritisation, and acceptance.
QualificationsMatric, Diploma, Degree
Experience Required
- Feature definitions and feature briefs
- Journey-to-feature mappings
- Epic and feature backlog items (ready for delivery)
- Acceptance criteria and feature test scenarios
- Dependency and impact assessments
- Feature contribution to release notes and enablement material
- 5+ years’ experience as a Business Analyst / Feature Analyst / System Analyst in complex technology environments
- Proven experience working on digital platforms or client-facing systems, preferably in banking or financial services
- Strong experience in Agile / SAFe delivery environments
- Demonstrate an ability to review initiatives from inception to completion, analyse lessons learnt and assess opportunities for improvement to create more impactful execution. Able to provide evidence of continuous improvement projects driven through data analysis and lessons learned.
- Demonstrate an understanding of project and change management principles and methodologies and applying this across different types of projects to drive tangible business value.
- Demonstrate experience coordinating and facilitating teams and groups of stakeholders to understand the pain points, investigate solutions and achieve common goals.
- Demonstrate an ability gather, review and analyse information from relevant sources and identify insights to inform Problem solving or solutioning across part of the value chain. Demonstrate an ability to position recommendations with stakeholders through data visualisation and storytelling.
- Demonstrate curiosity within area of expertise which inspires investigation into trends and new developments to inform thought leadership with stakeholders.
Personal Attributes
- Structured, analytical thinker with attention to detail
- Comfortable working with ambiguity and complex problem spaces
- Client‑centric mindset with strong delivery focus
- Confident communicator across business and technical audiences
Working Relationships
- Product Owners and Platform Leads
- Architecture and UX teams
- Agile Delivery Teams / RTE
- Operations, Client Services, and Change Enablement teams
- Country and regional stakeholders enables joined‑up service delivery across front‑to‑back banking platforms
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Conveying Self-Confidence
- Convincing People
- Developing Expertise
- Developing Strategies
- Embracing Change
- Empowering Individuals
- Exploring Possibilities
- Inviting Feedback
- Making Decisions
- Producing Output
- Pursuing Goals
- Resolving Conflict
- Showing Composure
- Taking Action
- Team Working
- Understanding People
- Upholding Standards
Technical Competencies:
- Change Enablement
- Change Management (HR)
- Client Business Case
- Client Relationship Management
- Continuous Improvement
- Creative Problem Solving
- Data Analytics & Visualization
- Innovation Leader
- Insight Storytelling
- Operations Commercial Acumen
- Process Analysis and Redesign
- Process Automation Value Management
- Project Management (Project Mgmt)
- Solution Design & Enablement
- Stakeholder Management
- Strategic Alignment & Execution
- Strategy Definition
- Feature Definition & Analysis
- Stakeholder Engagement
- Agile Delivery Support
- Platform & Change Alignment
- Quality & Governance
Skills Required
- Matric, Diploma, Degree
- 5+ years' experience as a Business Analyst / Feature Analyst / System Analyst in complex technology environments
- Feature definitions and feature briefs
- Journey-to-feature mappings
- Epic and feature backlog items (ready for delivery)
- Acceptance criteria and feature test scenarios
- Dependency and impact assessments
- Feature contribution to release notes and enablement material
- Proven experience working on digital platforms or client-facing systems (preferably in banking or financial services)
- Strong experience in Agile / SAFe delivery environments
- Experience driving continuous improvement through data analysis and lessons learned
- Understanding of project and change management principles and methodologies
- Experience coordinating and facilitating stakeholder groups to identify problems and solutions
- Ability to gather, review and analyse information and present recommendations via data visualisation and storytelling
- Experience with feature definition & analysis, solution design & enablement, and quality & governance
Standard Bank Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Standard Bank Group and has not been reviewed or approved by Standard Bank Group.
-
Leave & Time Off Breadth — Leave options span vacation, study, parental, compassionate/family responsibility, sick/short‑term incapacity, sabbatical, recognition and optional unpaid leave, subject to country practices. This breadth provides flexibility to manage family, study, health, and rest needs.
-
Healthcare Strength — Core protection includes medical cover and death/incapacity insurance, with many markets offering permanent health insurance and optional life/funeral or gap‑cover add‑ons. Wellness and counselling programs further strengthen day‑to‑day health support.
-
Fair & Transparent Compensation — Formal remuneration materials emphasize equal pay for work of equal value, structured market alignment, and pay‑equity analyses alongside clawback/forfeiture provisions. This governance signals predictable, fairness‑oriented pay practices.
Standard Bank Group Insights
What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
