Senior Analyst - Channel Partner & Contract Operations

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Contract Administration and Management

Job Category:

Professional

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson Health Care Systems Inc. (JJHCS), a member of Johnson & Johnson’s Family of Companies, is recruiting for a Senior Analyst, Enterprise Operations (EO), Channel Partners & Contract Operations (CP&CO) to support our U.S. Region Enterprise Contract Management (ECM) team located in Raritan, NJ.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Are you interested in joining a diverse team delivering outstanding results to our customers? Apply now for this exciting opportunity!

ECM is an organization under JJHCS which serves as the Center of Excellence that delivers outstanding solutions for Commercial Healthcare, Government & Regulatory, Systems, Processes and Training, and Risk Mitigation & Governance.

The CP&CO team is responsible drafting, negotiating, and supporting agreements with Distributors, Consolidated Service Centers (CSCs), Certified Kit Assemblers (CKAs), Group Purchasing Organizations (GPOs) and various other commercial agreements for MedTech. In addition, the team supports all contract load and maintenance activities for the MedTech and Innovative Medicine sectors in partnership with Strategic Customer Groups (SCGs) and Supply Chain Customer Solutions.

The Senior Analyst will provide offer development support to the Sr. Manager and perform all contract functions as it relates to amendments, notices, account analysis, contract tracking, developing system templates, system maintenance, and providing load direction. They will also provide support to operating company channel management, account management, and field personnel, as needed.

Key Responsibilities:

• Support the offer development process through contract execution; draft amendments and notices for existing agreements.

• Partner across all ECM contracting functions to ensure agreements can be administered in systems efficiently and effectively post execution.

• Develop partnerships with Johnson & Johnson Operating Company partners, Distributors, and CSCs to resolve contract operations issues efficiently and compliantly.

• Lead contract operation issues and know when to engage senior management to provide support.

• Participate in system assessments and the design, development, and implementation Contract Operations process improvements.

• Proactively seek opportunities to drive and implement process improvements that will positively impact internal efficiencies or improve the customer experience.

• Provide direction and educate team members on system capabilities and processes to ensure the team’s successful implementation of contracts.

• Ensure all contract trackers are accurately updated and maintained for metrics.

• Develop and maintain SOPs and Work Instructions, as needed.

• Adhere to the document retention process and ensure contract documents are uploaded to the records management system (HPE), as required.

• Lead/Support ad hoc projects, as needed.

Qualifications

Education:

• University/Bachelor’s degree required.

• Advanced degree or certification is preferred.

Experience and Skills:

Required:

• Minimum of four (4) years of related work experience.

• Experience with contract management and operation functions.

• Experience with data analytics, contract analytics, and communicating results to leadership.

• Advanced proficiency with MS Excel, including Pivot Tables and VLOOKUPS.

• Strong verbal and written communication skills with attention to detail.

• Strong analytical and problem-solving skills.

• Customer focused with the ability to establish mutually beneficial objectives.

Preferred:

• Understanding of contracting systems (e.g. ICS, MDM, etc.).

• Knowledge of the healthcare contracting process, specifically related to distribution.

• Ability to challenge the status quo while offering solutions.

• Ability to communicate business opportunities and/or challenges clearly to expedite the resolution of any issues.

• Ability to prioritize workload to address urgent issues.

• Team oriented with ability to succeed in a matrixed environment.

• Assumes personal ownership and accountability for business results.

Other:

• Requires up to 10% domestic travel.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Required Skills:

Preferred Skills:

Business Behavior, Coaching, Collaborating, Contract Management, Detail-Oriented, Document Management, Issue Escalation, Office Administration, Problem Solving, Regulatory Compliance, Relationship Building, Risk Assessments, Sales Enablement, Sales Support, Sales Terms and Conditions, Tender Management

The anticipated base pay range for this position is :

$79,000.00 - $127,650.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Please use the following language:
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits