Senior Analyst - Business Operations Support

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About the Role:

We are seeking a detail-oriented and organized Business Operations Support Analyst to support our team in streamlining operations and ensuring efficient business processes. In this role, you will play a critical role in managing administrative tasks, providing operational support, and contributing to the overall success of our organization.

Key Responsibilities:

○ Support facilities BAU through handling of high-volume administrative tasks for facilities teams

○ Manage and maintain accurate records, files, and databases.

○ Provide general administrative support to program teams

○ Assist in developing and implementing efficient operational processes.

○ Prepare reports and analysis to identify trends and opportunities for improvement.

○ Data source management and data gathering for centralised reporting

○ Support data extraction, transformation, and analysis using tools like Google Sheets, Google Plx and business intelligence platforms (Smartsheet, Looker Studio etc)

○ Review of systems data to ensure information is always up-to-date and accurate

○ Provide support for projects as assigned, including project planning, execution, and monitoring

○ Coordinate with team members and stakeholders to ensure project success.

○ Support the drafting of newsletters and managing a communications schedule

Qualifications and Skills:

● Bachelor's degree or equivalent experience.

● Proven experience in an administrative or operational role.

● Strong organizational and time management skills.

● Excellent attention to detail and accuracy.

● Proficiency in Google Suite (Docs, Slides, Sheets).

● Excellent written and verbal communication skills.

● Ability to work independently and as part of a team.

● Process oriented with strong analytical skills in problem identification & resolution

● Experience with SQL for data extraction and manipulation (nice to have)

● Proficient in English

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.