What you'll do
- Conduct and own complex sanctions screening investigations end-to-end, ensuring a gold standard for investigative depth.
- Assess high-risk and ambiguous matches across customers, merchants, and counterparties with a focus on multijurisdictional complexity.
- Apply expert judgment on true match vs. false positive determinations, documenting decisions to withstand regulatory scrutiny.
- Own screening system administration, managing configuration, lists, and rule tuning to optimize performance.
- Coordinate queue management, ensuring SLAs are met and high-priority payment flows are processed without friction.
- Mentor and support junior analysts through active guidance, reviews, and structured knowledge-sharing sessions.
- Support in driving quality assurance and control testing, identifying gaps in screening effectiveness and leading or supporting the remediation efforts.
- Bridge the gap between Compliance and Tech, collaborating with Product teams to troubleshoot system issues or implement new watchlist data.
- Support internal and external stakeholder communication, acting as a subject matter expert during audits or regulatory deep dives.
- Support in refining sanctions procedures and policies with a forward-looking mindset, translating complex global updates into actionable operational SOPs.
Who you are
- 5+ years’ hands-on experience in sanctions screening or AML with a strong sanctions focus.
- Strong understanding of global sanctions regimes (OFAC, EU, UN, UK) and screening best practices.
- Proven ability to manage complex, high-risk cases and ambiguous matches, applying sound judgment under pressure and working confidently with large datasets.
- Technically confident in screening system administration (e.g., rule tuning, fuzzy logic, internal list management) and able to bridge compliance requirements with technical configurations.
- Experienced in coordinating workflows, prioritising effectively, and consistently meeting operational SLAs.
- A natural mentor and proactive owner who drives quality, continuous improvement, and clear communication in English (B2-C1).
- Relevant certifications such as ACAMS, CGSS (Certified Global Sanctions Specialist), or ICA are highly valued.
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike. One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy. Oh, how the times have changed. Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts? For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another. At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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