Senior Amazon Connect Platform Engineer

As a Senior Amazon Connect Platform Engineer supporting the Rocket Close Platform team, you will design and develop scalable back-end software solutions with heavy integration focus to our new platform initiatives. You'll use various programming languages and cloud technologies to develop, improve, test, and maintain software that meets user needs while leveraging AI and modern development practices.
About the role

• Design, develop, or modify software by using various programming languages (.NET, JavaScript, Python, PostgreSQL ) depending on the needs of the product(s)
• Develop and maintain back-end services with heavy focus on platform integration and scalability
• Modify existing software to fix errors, improve overall quality and functionality, or update integrations with other software
• Analyze user needs to determine how software should be built or if existing software should be modified
• Develop and/or perform software automated testing procedures, solutions, and frameworks to ensure software functions as needed
• Translate business requirements and specifications into usable and scalable software
• Process and understand capabilities and limitations of data outputs from the software
• Participate in design and code reviews
• Assist with delivery estimates
• Determine and execute software deployment processes using Azure DevOps pipelines
• Leverage AI and Claude for development efficiency and problem-solving
• Act as a mentor to other team members
• Subject to participate in on-call rotations to support business functions

About You
Required Qualifications

• 5+ years of experience in software development and design
• 5+ years of experience in database management as it relates to software development, preferably with PostgreSQL
• Heavy expertise in .NET and AWS technologies
• Proficiency with JavaScript, Python, and PostgreSQL
• Strong experience with Infrastructure as Code (IaC) and CloudWatch for monitoring
• Experience with Azure DevOps for pipeline management and CI/CD
• Experience using Docker and Kubernetes for containerization and orchestration
• Experience with GitHub for version control and collaboration
• Proficiency with AI tools and Claude for development workflows
• Experience translating business requirements into scalable software solutions
• Strong understanding of software testing frameworks and automated testing procedures

Preferred Qualifications

• Experience with software development frameworks and platforms such as C# and .NET 8+
• Amazon Connect experience is strongly preferred
• Mentoring and leadership experience within engineering teams

What y ou'll g et
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks .
On-Call Expectations
This role may include participation in an on-call rotation to support production systems and ensure service reliability. On-call responsibilities may include coverage during nights and weekends. If applicable, frequency and scheduling will be determined by team needs and communicated accordingly.
About u s
Rocket Close is a leading national provider of title insurance, property valuations and settlement services. Here, you'll be given all the resources and support needed to deliver innovative solutions and in turn, your hard work will be rewarded with a competitive compensation package and an array of other amazing benefits. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the c ompany at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The c ompany provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected] .