Senior AM Commerce Experience Advisor

Posted Yesterday
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Hiring Remotely in United Kingdom
Remote
Senior level
Software
The Role
Drive new business within Major Accounts: generate leads, convert MQLs to SQLs, cold call, qualify opportunities, run demos, hit weekly/monthly/quarterly KPIs, collaborate cross-functionally, research ICPs, and attend industry events to expand accounts.
Summary Generated by Built In
Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
  • We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
  • We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
  • We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

As we grow our EMEA Account Management team, we are seeking a Senior Sales Development Representative to work within our Major Accounts team.

Major Accounts is an exciting and rapidly growing division within our EMEA Account Management revenue business. Reporting to the Vice President, the Senior Sales Development Representative will collaborate with both internal support teams and external partners to offer market-leading technology and strategic guidance to our targeted expansion customers.
We’ve asked our current sales people to tell us what they like about their job with Bloomreach, and this is what they told us:
You sell a world-class product that helps people
  • Offering a cool thing you know works (check our Success Stories)
  • You’re in touch with C-level clients and leading e-commerce businesses
  • Having a job in the world’s most progressive industry
  • You can make a killing (generous commission including on every signed deal)
  • The sales role is the launchpad to the fastest career growth at Bloomreach (both in terms of responsibilities and salary)
  • As a salesperson, you have an incredible variety – vertically (you can sell different elements of the platform depending on the client’s immediate needs) and horizontally (you can choose your clients by industry – Fashion, Travel, Food Delivery, etc.)
Main goals of this role:
  • Generating new business leads, following up on MQLs & converting to SQLs
  • Cold calling potential customers and building relationships
  • Identifying customer needs and selling products accordingly
  • Working with weekly, monthly, quarterly sales targets and KPI’s
  • Arranging meetings with clients and carrying out product demonstrations
  • Following up swiftly on sales enquiries and sending out information
  • Working closely with other teams to develop new expansion opportunities
  • Researching the market and identifying potential target customers (ICPs)
  • Attending industry events in order to generate business leads

What we expect of you:

  • Extensive SDR business experience ideally from a company in the same or similar industry
  • Proven track record of bringing new business and a natural ability to drive sales
  • Fluent in English
  • Must be self-motivated, trustworthy and with a strong desire to succeed
  • Well organised with experience using CRM systems (Salesforce, Hubspot, Salesloft)
  • Excellent time management skills, Positive attitude and “love of selling”
  • A team attitude is absolutely necessary
  • A creativity over activity mentality when it comes to outbound prospecting

#LI-HO1

More things you'll like about Bloomreach:Culture:
  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 
  • We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 
  • We believe in flexible working hours to accommodate your working style.
  • We work virtual-first with several Bloomreach Hubs available across three continents.
  • We organize company events to experience the global spirit of the company and get excited about what's ahead.
  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
  • The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
  • We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
  • Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
  • The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
  • Subscription to Calm - sleep and meditation app.*
  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
  • We facilitate sports, yoga, and meditation opportunities for each other.
  • Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
  • Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
  • Everyone gets to participate in the company's success through the company performance bonus.*
  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
  • We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

#LI-Remote

Skills Required

  • Extensive SDR/business development experience
  • Proven track record of generating new business and hitting sales targets
  • Experience using CRM systems (Salesforce, HubSpot, Salesloft)
  • Fluent in English
  • Strong cold-calling and outbound prospecting skills
  • Ability to run product demonstrations and arrange client meetings
  • Excellent time management and organisational skills
  • Team-oriented attitude and strong motivation to succeed
  • Experience working to weekly/monthly/quarterly KPIs and sales metrics
  • Experience researching markets and identifying target customers (ICP)

Bloomreach Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bloomreach and has not been reviewed or approved by Bloomreach.

  • Fair & Transparent Compensation Pay is considered competitive versus peers and aligned with tech‑market norms for comparable roles and levels. Many roles cite compensation that feels fair and market‑appropriate.
  • Strong & Reliable Incentives Company‑wide performance bonuses follow a semi‑annual cadence, and go‑to‑market roles feature structured base/OTE plans. This predictable incentive design meaningfully augments base pay.
  • Leave & Time Off Breadth Quarterly company‑wide DisConnect Days, generous PTO practices, and paid volunteer time expand time off beyond standard holidays. These scheduled shutdowns are designed to enable genuine unplugging in a remote‑first setup.

Bloomreach Insights

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The Company
HQ: Mountain View, CA
600 Employees
Year Founded: 2009

What We Do

Bloomreach is the leader in Commerce Experience™ Our Bloomreach Experience Platform (brX) competes in three core categories: Engagement (CDP and marketing automation), Content (headless content and experience management), and Discovery (e-commerce search, merchandising, recommendations, and SEO). We connect both customer data and product data to personalize all customer touch-points, leveraging our patented AI to recommend, predict, and segment. This empowers the marketer to create individual experiences, increase revenue, strengthen customer loyalty, and improve efficiency. With a global footprint, Bloomreach powers over 25% of all e-commerce experiences across the US and UK, and supports 300+ global enterprises including Neiman Marcus, CapitalOne, Staples, NHS Digital, Bosch, Puma, and Marks & Spencer.

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