Jobs at Bloomreach

Manage a portfolio of approximately 20 B2B customers, building long-term relationships and serving as a trusted advisor. Drive customer strategy, growth, adoption, and value throughout the engagement lifecycle. Analyze business metrics and KPIs, understand client models and industry trends, identify opportunities, educate clients on effective personalization and marketing strategies, and ensure mutually beneficial outcomes.

Manage a portfolio of approximately 20 B2B SaaS customers, building long-term relationships and serving as a trusted advisor. Drive client strategy, growth, product adoption, and measurable business value while aligning Bloomreach’s Engagement platform with customer goals. Identify opportunities independently, use analytics and KPIs to guide decisions, educate clients on industry best practices, and ensure mutually beneficial outcomes. The role requires e-commerce and marketing knowledge, strong business acumen, English proficiency, and ideally French.

Lead new-business sales across ASEAN, owning complex B2B SaaS deal cycles from prospecting and qualification through negotiation and close. Develop territory strategies, build executive relationships, maintain pipeline coverage, conduct needs analyses and presentations, manage CRM forecasting, and collaborate with internal teams and partners. The role requires consistently exceeding revenue targets, navigating multi-stakeholder deals, mentoring colleagues, and providing market and customer insights.

Lead end-to-end new-business sales across the UK, targeting enterprise prospects and managing complex, multi-stakeholder deal cycles. Responsibilities include prospecting, qualification, executive engagement, business analysis, demonstrations, proposals, negotiation, closing, forecasting, CRM management, and handoff to Account Management. The role requires collaboration with SDRs, solutions consultants, marketing, partners, product, and customer success teams while maintaining pipeline coverage and delivering revenue growth.

Leads accounting, financial reporting, statutory compliance, audits, tax coordination, controls, cash management, and treasury for Bloomreach’s Dutch entities. Ensures compliance with US GAAP and Dutch GAAP, manages close activities, reconciliations, consolidations, regulatory reporting, and banking relationships. Partners with global finance, auditors, tax advisors, and international accounting teams while improving processes through automation and AI.

Leads accounting, financial reporting, statutory compliance, audits, tax coordination, controls, cash management, and treasury for Bloomreach’s Dutch entities. The role owns monthly, quarterly, and annual close activities, reconciliations, GAAP compliance, regulatory reporting, audit cycles, tax compliance, cash-flow forecasting, banking relationships, and process improvement through automation and AI. It partners with global finance, controllership, tax, audit, and regional accounting teams in a multinational environment.

Monitor and investigate security events across cloud, applications, infrastructure, and endpoints. Manage SIEM, SOAR, EDR, CSPM, and vulnerability-management activities; improve detections, alerts, playbooks, and automation; coordinate incident response; gather evidence for audits; and collaborate with technical, legal, privacy, and compliance teams. The role requires rotating 24/7 shifts, incident coordination, documentation, stakeholder communication, and continuous security-process improvement.

Owns or co-owns the architecture and definition of a product, partnering with product, UX, engineering, and leadership. Shapes product strategy, challenges PRDs, leads technical discovery, architects AI capabilities, manages scalability and reliability tradeoffs, maintains the technical runway, and drives cross-product architecture alignment. The role includes 20–30% hands-on coding or prototyping and has director-level scope without direct reports.

Owns or co-owns the architecture of a product while helping define its purpose, users, and capabilities. Partners with product managers, UX, engineering, and leadership to shape initiatives, challenge requirements, manage technical tradeoffs, and maintain architectural readiness. Designs reliable, secure, scalable, and cost-effective AI-led capabilities using knowledge graphs and LLM architectures. Drives cross-product alignment and remains hands-on through coding and prototyping for 20–30% of the role.

Lead accounting operations across seven jurisdictions and ten legal entities in the EMEA region. Manage and develop accountants, ensure US GAAP and local statutory compliance, oversee external audits, standardize processes and controls, and champion AI and automation. Partner with FP&A, Tax, Legal, and HR on close, reporting, and compliance while managing relationships with auditors, advisors, and statutory authorities.

Manage strategic customer relationships and guide clients through digital experience transformation using the Bloomreach platform. Advise leadership and delivery teams, demonstrate business value, develop digital experience roadmaps, promote innovative solutions, and own customer satisfaction. Collaborate with Account Management, Product, Technical Services, Business Services, and Support while sharing customer feedback internally.

Own and grow a portfolio of agency and Shopify system integrator partners across Southern Europe. Generate partner-sourced pipeline and influenced revenue, support joint sales cycles and post-implementation activities, create partner business and enablement plans, and develop revenue-driving marketing initiatives. The role requires cross-functional collaboration with Sales, Marketing, Customer Success, Delivery, and Account Management, as well as recruiting and activating new partners. Travel to conferences and partner events is expected.

Own and grow a portfolio of agency and Shopify system-integrator partners across Southern Europe. Generate partner-sourced pipeline and influenced revenue, support joint sales cycles, develop business and enablement plans, create partner marketing initiatives, recruit and onboard new partners, and coordinate with Sales, Marketing, Customer Success, Account Management, and Delivery. The role is quota-carrying and requires strong agency relationships, digital marketing technology expertise, presentation skills, and fluent Italian and Spanish.

Own technical product marketing for Bloomreach’s APIs, integrations, and Loomi agentic AI platform. Develop positioning, use cases, partner launch strategies, go-to-market plans, customer messaging, sales enablement, and technical integration materials. Collaborate cross-functionally with Product, Engineering, Solutions Engineering, partners, sales, and enterprise stakeholders to translate complex platform capabilities into compelling customer value. Define launch metrics, evaluate outcomes, and communicate AI and data technologies clearly to technical audiences.

Own technical product marketing for Bloomreach’s APIs, integrations, and agentic AI platform. Translate platform capabilities into positioning, use cases, partner launch strategies, customer storylines, sales enablement, and go-to-market materials. Collaborate with Product, Engineering, Solutions Engineering, partners, sales, and technical buyers. Define launch metrics, coordinate milestones, communicate product value, and evaluate post-launch results.

Manage and grow relationships with Western Europe e-commerce clients as a trusted advisor. Ensure CDP delivers measurable value, align platform with client strategy, drive adoption, advise on analytics and marketing best practices, and balance client and Bloomreach objectives to create win-win outcomes.

Lead end-to-end new-business sales across the Spanish market, manage complex multi-stakeholder deals, maintain a 3x pipeline, prospect C-level clients, use sales methodologies (MEDDPICC/Value-Based/Challenger), collaborate cross-functionally, close high-value SaaS deals, and hand off to account management while mentoring peers.

Lead full-cycle new-business sales across the French market, managing complex, multi-stakeholder deals. Prospect, qualify, negotiate, and close high-value SaaS accounts; maintain a 3x pipeline, manage CRM and forecasting, collaborate cross-functionally, present demos/proposals, influence RFPs, mentor peers, and consistently exceed revenue targets.

As a Senior DevOps Engineer at Bloomreach, you'll enhance infrastructure design and management, automate tools, monitor applications, and support developers, contributing to a robust production environment.

The Senior DevOps / Infrastructure Engineer will design infrastructure solutions, manage Kubernetes clusters, frameworks, and optimize resources in a cloud environment while supporting cross-functional engineering teams.