Jobs at Bloomreach

Serve as first contact for Loomi Platform L1 support: own end-to-end tickets, diagnose technical issues, maintain ticket hygiene and SLAs, create KB articles, participate in 24x7 on-call rotation, and escalate or hand over with clear context while communicating empathetically to customers.

As a Customer Success Manager, you will manage relationships with approximately 20 clients, ensuring value and strategic growth through autonomous engagement and personalized guidance.

The Technical Product Marketing Manager will lead go-to-market activities for technical product launches and partnerships, translating technical details into customer-facing narratives while collaborating with product and sales teams.

The Technical Product Marketing Manager drives go-to-market activities for technical platform launches and strategic partnerships, translating technical specs into compelling narratives for a commercial audience, managing cross-functional collaborations, and supporting sales enablement materials.

Responsible for building and maintaining a development ecosystem in GCP and Kubernetes, ensuring high observability and security, while supporting L3 incident resolutions for the Data Pipeline team.

Join Bloomreach as a Software Engineer II to develop backend services, work with diverse tech stacks, and drive impactful product improvements in a collaborative environment.

Join Bloomreach as a Staff Backend Engineer to develop AI-driven personalization solutions for various businesses, utilizing a diverse technical stack and impacting thousands of users.

The role involves developing backend services, working on APIs, and ensuring security and reliability within a cloud-native environment while collaborating with diverse teams.

The Backend Software Engineer will enhance Bloomreach's search infrastructure, develop performance metrics, and utilize machine learning for anomalies detection and relevance improvements.

As a Staff Software Engineer, you will develop backend services, improve product offerings, and collaborate with cross-functional teams, impacting user experience significantly.

Build AI-powered, Shopify-first demo environments and self-serve tools for presales. Prototype agentic workflows, integrate LLMs and vector search, enable solution consultants, ensure demo reliability, and train the field.

The Forward Deployed Software Engineer will customize AI solutions for enterprise customers, maintain technical ownership, and bridge between support and engineering.

As a Senior Site Reliability Engineer at Bloomreach, you will oversee and enhance the reliability of the data platform, ensuring observability and efficient operations of data services. Responsibilities include building ecosystems for data engineers, managing infrastructure, and supporting incident resolution while developing a culture of reliability and responsiveness across the infrastructure.

As a Senior Site Reliability Engineer, you will build and maintain a reliable data platform, manage CI/CD pipelines, enhance observability, and ensure security compliance for Bloomreach's AI-driven services.

As a Senior Software Engineer, you'll design and deliver features for personalized marketing campaigns, ensure system quality, and maintain components. Collaboration with teams and deployment of AI solutions are key responsibilities.

As a Senior Software Engineer, you will design and implement new features, ensure quality and performance, and maintain microservices for personalized marketing campaigns utilizing advanced technologies in a collaborative environment.

As an Intern AI Automation Specialist, you'll automate marketing tasks, build AI workflows, integrate tools, optimize processes, and document automations to enhance operations in a fast-paced environment.

Coordinate inbound marketing-sourced leads to sales by routing leads, scheduling meetings, tracking speed-to-lead and routing accuracy, identifying bottlenecks, creating feedback loops with marketing and ops, and improving inbound workflows using CRMs and AI go-to-market tools.

Drive acquisition, activation, and growth of strategic agency partnerships across North America. Own partner-sourced pipeline and co-sell motions, develop joint business plans, align cross-functional teams, recruit and scale net-new partners, and represent Bloomreach at events to drive measurable revenue and ecosystem expansion.

As a Senior Software Engineer in AI, you'll build and maintain ML features, collaborate with data scientists, and ensure quality and performance in a production environment within a SaaS setup.