Senior Alternative Investments Operations Associate

Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments.  We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm.

We are seeking a proactive and detail-oriented Senior Alternative Investments Operations Associate to join our Operations team. This role supports the daily processing and oversight of alternative investment products, including hedge funds, private equity, real estate, and other non-traditional investment vehicles. The Senior Associate is responsible for handling complex transactions, maintaining data integrity, reconciling positions, and resolving issues in coordination with internal partners and external fund administrators. 

The ideal candidate demonstrates advanced operational knowledge, sound judgment, and a client-first mindset. This individual serves as a subject matter resource within the team and assists with training and quality review to ensure accurate, efficient, and timely processing. 

What you are good at:

• Attention to Detail: Consistently delivers accurate, high-quality work with minimal supervision 

• Effective Communication: Clearly conveys information across levels and functions 

• Analytical Thinking: Evaluates data to identify issues and drive resolution 

• Client Focus: Anticipates advisor and client needs, ensuring a responsive and professional experience 

• Collaboration: Works closely with peers and partners to achieve shared goals 

• Problem Solving: Demonstrates initiative in addressing challenges and recommending process improvements 

Responsibilities:

• Transaction Processing
  Execute and review alternative investment transactions including subscriptions, redemptions, capital calls, distributions, trails, placement fees and transfers. Ensure accuracy, completeness, and compliance with established procedures and fund requirements. 

• Advisor & Client Support 
  Serve as a knowledgeable point of contact for financial advisors and their support teams. Provide timely updates on transaction activity, documentation requirements, and fund timelines. 

• Reconciliation 
  Perform detailed reconciliation of positions, cash activity, and suspense accounts between internal systems, fund administrators, and custodians. Research and resolve discrepancies independently when possible. 

• Issue Resolution 
  Identify, investigate, and escalate operational issues with a sense of ownership and urgency. Collaborate with supervisors, managers, and partners to implement solutions that enhance accuracy and client satisfaction. 

• Process Improvement & Team Support 
  Contribute to process enhancement and workflow efficiency efforts. Assist in testing new systems or automation initiatives. Support onboarding and training of new team members as needed. 

• Data Management
  Maintain and validate alternative investment data in internal systems, ensuring accuracy with fund documentation, custodial data, and reporting platforms. 

Qualifications:

• Bachelor’s degree in business, finance, or a related discipline strongly preferred 

• 3-5 years of experience in investment operations with exposure to alternative investments preferred.  

• Prior experience in a broker-dealer, custodian, or fund administrator environment a plus 

• Series 99 and SIE required within 120 days of employment 

• Series 7 preferred but not required 

• Solid understanding of alternative investment products (e.g., hedge funds, private equity, real estate, interval funds) 

• Working knowledge of fund documentation, subscription/redemption processes, and custodial workflows 

• Proficiency in reconciliation and investment operations tools; experience with DTCC AIP or fund administrator systems a plus 

• Ability to work independently, prioritize effectively, and manage multiple tasks in a deadline-driven environment 

• Strong written and verbal communication skills 

• Demonstrated initiative and accountability for results 

• Team-oriented with a willingness to share knowledge and assist others

This is a hybrid position requiring three days a week in our Philadelphia, PA office.

Why work for us?

Benefits: Janney believes that its employees are the key to what makes a great company. Although work makes up a large portion of an employee’s life, we believe that a balance between work and non-work activities is essential to maintain quality performance and a positive work atmosphere. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus and Professional Development Assistance Plan designed to help you make the most of your life at work and at home—today and in the future. Explore further.

Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm.

People are our strongest asset. We recognize that when our team members thrive, our firm is more successful.

Janney is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.