AI Solution Engineer – AI Acceleration
At Milestone Systems, your work goes beyond what the human eye can see.
We're looking for an AI Solution Engineer to join our Solution Architecture & AI Acceleration team in the Global IT Function with a focus on AI in a business context.
We have a people-first approach to everything we do. Joining Milestone means becoming part of a collaborative, flexible, and international culture where innovation, curiosity, and continuous learning are encouraged every day.
The Opportunity
We're looking for an AI Solution Engineer to join our Solution Architecture & AI Acceleration team.
In this hands-on role, you'll accelerate AI adoption across the enterprise by rapidly transforming ideas into validated Proofs of Concept (PoCs) and working prototypes. Working at the intersection of business and technology, you'll identify opportunities where AI can create measurable value and help shape scalable, secure, and practical solutions.
You'll collaborate closely with Solution Architects, business stakeholders, engineering, data, and security teams to validate AI initiatives and ensure successful handover into production.
What You'll Do
As our AI Solution Engineer, you will:
- Design, develop, and validate AI Proofs of Concept and working prototypes.
- Translate business challenges into practical AI solutions with measurable outcomes.
- Define success criteria covering business value, technical feasibility, scalability, and user adoption.
- Partner with business stakeholders to demonstrate value early and iterate rapidly.
- Work hands-on with Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and agent-based AI solutions.
- Design scalable solution architectures and reusable AI patterns for enterprise adoption.
- Integrate AI capabilities into enterprise systems and business workflows.
- Collaborate with Solution Architects to ensure alignment with enterprise architecture principles.
- Apply security, privacy, governance, and Responsible AI principles throughout experimentation.
- Identify technical and business risks early and recommend practical mitigation strategies.
- Ensure structured handover of validated solutions to delivery teams for production implementation.
Stay current with emerging AI technologies and evaluate their applicability across the business.
What We're Looking For
We're looking for someone who is passionate about AI and enjoys turning innovative ideas into practical business solutions. You thrive in collaborative environments where experimentation, continuous learning, and delivering measurable value are part of everyday work.
We're excited to meet candidates who have:
- Hands-on experience with Large Language Models such as GPT, Claude, or Gemini.
- Experience building solutions using Retrieval-Augmented Generation (RAG) and/or agent-based systems.
- Experience developing AI prototypes or production-ready AI solutions.
- Strong understanding of solution architecture, APIs, integrations, and enterprise systems.
- Experience working within enterprise environments with security, governance, and compliance requirements.
- Strong collaboration and communication skills, with the ability to engage both technical and business stakeholders.
- A curious mindset and passion for exploring emerging AI technologies.
- A pragmatic, hands-on approach focused on delivering measurable business value.
The ability to thrive in fast-moving environments while maintaining structure and accountability.
About the Team
The Solution Architecture & AI Acceleration team helps drive AI adoption across the enterprise by bridging business opportunities with emerging technologies. Working closely with architects, engineers, data specialists, and business leaders, the team rapidly validates ideas, develops scalable AI patterns, and enables successful transition from experimentation to production.
What We Offer
- A welcoming, international workplace with an informal and collaborative culture.
- The opportunity to shape enterprise AI adoption and work with cutting-edge technologies.
- Professional development and continuous learning opportunities.
- Cross-functional collaboration with experienced architects, engineers, and business leaders.
A flexible work environment that supports innovation and work-life balance.
Application
At Milestone Systems, we're committed to building an inclusive workplace where employment decisions are based solely on qualifications, regardless of race, color, ethnicity, gender identity, age, sexual orientation, religion, or other protected characteristics.
Please submit your CV in English. We review applications and conduct interviews on an ongoing basis, and the start date is flexible for the right candidate.
We kindly ask that you do not attach a cover letter. Instead, please include a brief motivation for applying in your CV. We also recommend that you do not include a photo.To learn more about Milestone Systems and our culture, visit www.milestonesys.com/career.
About Us
Milestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video.
Guided by our People First mindset—freedom, inclusion, and togetherness—we always consider our employees, partners, and communities in everything we do.
Skills Required
- Hands-on experience with Large Language Models such as GPT, Claude, or Gemini
- Experience building solutions using Retrieval-Augmented Generation (RAG) and/or agent-based systems
- Experience developing AI prototypes or production-ready AI solutions
- Strong understanding of solution architecture, APIs, integrations, and enterprise systems
- Experience working within enterprise environments with security, governance, and compliance requirements
- Strong collaboration and communication skills to engage technical and business stakeholders
- Pragmatic, hands-on approach focused on delivering measurable business value
- Curious mindset and passion for exploring emerging AI technologies
- Ability to thrive in fast-moving environments while maintaining structure and accountability
Milestone Technologies, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Milestone Technologies, Inc. and has not been reviewed or approved by Milestone Technologies, Inc..
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Parental & Family Support — Paid parental leave, childcare benefits, and a structured return‑to‑work program are highlighted alongside family medical leave, indicating strong support for growing families.
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Leave & Time Off Breadth — Generous paid time off with multiple paid holidays, a floating holiday, sick time, and bereavement leave is consistently emphasized, with flexible holidays enhancing usability.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is complemented by disability and life insurance, mental health benefits, wellness programs, an EAP, and inclusive provisions such as abortion travel benefits.
Milestone Technologies, Inc. Insights
What We Do
Milestone is a Managed Service Provider that uses a holistic approach to bridge the gap between technology and people. At Milestone, we go above and beyond the typical scope of day-to-day, break-fix issues to supply proactive and comprehensive IT services. We make it our mission not only to resolve your IT problems, but study and improve the overall workflow and functionality of your business. Our mission is to revolutionize the way IT is deployed and supported worldwide. Every service we provide is driven by experienced people who are determined to help our clients achieve their goals by understanding their business and aligning our resources accordingly. We exist to simplify IT, save resources, foster growth, and facilitate innovation—all of which streamline the path to success.
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