Senior AI Product Engineer

Posted 8 Days Ago
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Washington, DC, USA
In-Office
Senior level
Artificial Intelligence • Machine Learning • Software • Analytics
We build software to help save lives. Our AI / ML products support transportation leaders within the public sector.
The Role
Build and ship production AI-enabled product features for transportation agencies. Partner with product, design, customer success, and data science teams to identify valuable AI applications, implement full-stack capabilities, evaluate LLM correctness and grounding, enforce authorization and customer isolation, and operate features in production. Select appropriate techniques such as prompting, retrieval, tool use, text-to-SQL, fine-tuning, or conventional software while managing reliability, latency, cost, monitoring, and incident response.
Summary Generated by Built In

Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems – roads, rail, transit, bicycle, pedestrian – operate.

Our tech solutions:

  • Reduce traffic fatalities
  • Enhance pedestrian accessibility
  • Empower system operators to save time & money

You’ll work with some of the brightest minds in the software and transportation industries. Our engineers and data scientists apply the latest in emerging tech, Artificial Intelligence, and Machine Learning to build smarter, more advanced tools for our diverse client base. We work with clients across the United States, with global ambitions in the years ahead.

Who You Are:

You're a product-minded software engineer who turns customer problems into reliable AI-enabled capabilities. You've built and shipped production LLM features, and you know the difference between a convincing demo and a dependable product. You work across the stack, prototype quickly, validate both the value and the correctness of what you build, and turn the experiments that work into production software. You know when AI is the right approach and when conventional software is better. You're comfortable with ambiguous requirements and work with engineering, data science and customer-facing teams to find where AI creates real value for transportation agencies.

Expected Duties:

  • Work with product, design, Customer Success and data science to understand agency problems, and help find and validate where AI adds value and where it doesn't.
  • Design, build and ship AI-enabled capabilities within our products, end to end, from data access to the application.
  • Fit model-based features into our existing software and data architecture without building unnecessary AI infrastructure, and record the key design decisions.
  • Design and maintain evaluations for AI features, including correctness, grounding, authorization, appropriate abstention and regression detection. Establish practical release criteria and use production feedback to improve quality.
  • Make AI-generated results traceable to their underlying data, queries and assumptions.
  • Enforce customer isolation and each user's own permissions, including when tools retrieve or query data, and guard against prompt injection.
  • Own features in production: latency, cost, reliability, monitoring, failure modes and incident response.
  • Choose the right technique for each problem (prompting, tool use, retrieval, text-to-SQL, fine-tuning or no AI at all), weighing accuracy, cost, speed and time to market.

Required Skills & Experience:

  • Bachelor's degree in Computer Science, Data Science, or a related field
  • 5+ years building production software, including shipped LLM features used by customers
  • Demonstrated ability to take an ambiguous product problem through technical discovery, implementation, evaluation and production delivery
  • Has designed and run evaluations for LLM output: test sets, correctness and grounding measures, regression gates, and catching wrong answers before customers do
  • Full-stack product skills: Python or TypeScript back ends, SQL and relational databases (PostgreSQL), APIs, and enough front end to ship a feature end to end
  • Production practices: code review, CI/CD, testing, monitoring and cost tracking
  • Uses AI coding tools and agents effectively in daily engineering work, including implementation, testing and investigation, while independently validating their output
  • Clear written English and solid overlap with US Eastern hours

Preferred Qualifications:

  • Snowflake, AWS (including Bedrock), or LLMs over analytical or structured data
  • Geospatial, transportation, public-sector or other complex, high-stakes data
  • Security and compliance work around customer data (multi-tenant isolation, authorization, audit, SOC 2)
  • Has led a feature end to end across teams

Salary Range: $150,000 - 200,000

Your Citian Advantage:

  • Competitive salary and benefits package including medical, dental, and vision insurance and generous PTO.
  • 401(k) company match and monthly commuter transportation benefit
  • On-site gym and free snacks in the office
  • High-growth potential and opportunities for advancement within a fast growing, venture-backed SaaS startup!

Let's build smarter cities together! Learn more about Citian here: www.citian.co


** Citian is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities

Skills Required

  • Bachelor's degree in Computer Science, Data Science, or a related field
  • 5+ years building production software, including shipped LLM features used by customers
  • Ability to take ambiguous product problems through technical discovery, implementation, evaluation, and production delivery
  • Experience designing and running LLM evaluations, including test sets, correctness and grounding measures, regression gates, and wrong-answer detection
  • Full-stack product development skills using Python or TypeScript back ends, SQL, relational databases, PostgreSQL, APIs, and front-end development
  • Experience with code review, CI/CD, testing, monitoring, and cost tracking
  • Ability to use AI coding tools and agents while independently validating their output
  • Clear written English
  • Availability for substantial overlap with US Eastern hours
  • Experience with Snowflake, AWS, including Bedrock, or LLMs over analytical or structured data
  • Experience with geospatial, transportation, public-sector, or other complex high-stakes data
  • Experience with security and compliance for customer data, including multi-tenant isolation, authorization, audit, or SOC 2
  • Experience leading a feature end to end across teams
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The Company
HQ: Washington, DC
39 Employees
Year Founded: 2024

What We Do

At Citian, we are building software that saves lives and changes the face of transportation management within the public sector. We are a fast-growing, venture-backed SaaS startup in Washington, DC. and our products provide transportation leaders with better insights and data into their roadways.

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