Senior, AI Platform Engineer

Become a part of our caring community and help us put health first
 At Humana, we are deeply committed to transforming the healthcare landscape through secure, scalable, and innovative technology platforms that fundamentally improve the health and well-being of millions of members across the country. We are seeking a highly skilled Senior Platform Engineer to contribute meaningfully to the comprehensive design, meticulous development, and reliable operation of foundational engineering platforms that power mission-critical healthcare applications and sophisticated AI-driven solutions, directly impacting patient care and operational efficiency. This pivotal role plays a key part in the ongoing modernization of cloud infrastructure, substantially strengthening developer productivity through automation and best practices, and ensuring that distributed systems are resilient, compliant with healthcare regulations, and performant under demanding production workloads. The successful candidate will build robust platform capabilities that enable secure, compliant, and scalable delivery of healthcare technology while upholding the highest standards of reliability and operational excellence in a highly regulated environment, where system failures can directly impact member health and safety.

Key Responsibilities

• Design and implement highly scalable platform services and shared infrastructure components that support both healthcare applications and advanced AI systems, ensuring these foundational services can handle growing data volumes, increased user loads, and evolving business requirements while maintaining consistent performance and availability across all environments.
• Develop and maintain comprehensive CI/CD pipelines that enable secure, automated, and compliant software delivery processes, incorporating automated testing, security scanning, compliance validation, and deployment orchestration to accelerate development velocity while maintaining rigorous quality and security standards required in healthcare environments.
• Build and operate containerized services using industry-standard technologies such as Docker and Kubernetes, ensuring resilience through proper health checking, auto-scaling, and graceful degradation patterns, while maintaining high availability through multi-zone deployments, circuit breakers, and comprehensive disaster recovery capabilities.
• Implement sophisticated observability solutions including comprehensive monitoring, centralized logging, detailed metrics collection, and distributed tracing capabilities to support operational excellence, enable rapid troubleshooting, facilitate capacity planning, and provide deep insights into system behavior across complex microservices architectures.
• Design and maintain robust storage solutions and efficient data models across both relational databases (e.g., PostgreSQL, MySQL) and non- relational systems (e.g., MongoDB, Redis, Cassandra), ensuring data integrity, optimal query performance, proper indexing strategies, and adherence to data governance requirements specific to healthcare data handling.
• Perform thorough production troubleshooting and comprehensive root cause analysis to identify and resolve system issues, implementing preventive measures to strengthen platform reliability, reduce mean time to recovery (MTTR), and continuously improve system stability through post- incident reviews and actionable remediation plans.

• Collaborate effectively with product engineering teams, security specialists, and compliance officers to translate complex business requirements into reusable, well-documented, and secure platform capabilities that can be leveraged across multiple teams and projects, promoting consistency and reducing duplicated effort
• Document technical tradeoffs, architectural decisions, and implementation patterns clearly and concisely using architecture decision records (ADRs), design documents, and comprehensive runbooks that enable knowledge transfer, facilitate onboarding of new team members, and support long-term system maintainability.
• Support comprehensive compliance, security, and governance requirements including healthcare regulatory considerations such as HIPAA privacy and security rules, ensuring all platform systems implement appropriate access controls, encryption at rest and in transit, audit logging, and data retention policies.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience demonstrated through a portfolio of successful projects, open-source contributions, or progressive career growth in software engineering roles.
• 5+ years of demonstrated professional experience in software engineering with a strong foundational understanding of distributed systems architecture, backend development methodologies, or platform engineering practices, including hands-on experience building and maintaining production systems that serve significant user bases with strict uptime requirements.
• Strong proficiency in modern programming languages such as Python or Java, with a proven track record of delivering production-grade services that demonstrate clean code practices, appropriate design patterns, comprehensive error handling, and maintainable architectures that have successfully operated in demanding production environments.
• Extensive hands-on experience designing, deploying, and operating cloud- native systems within public cloud environments (Google Cloud Platform strongly preferred), including practical knowledge of core cloud services such as compute instances, managed databases, object storage, networking configurations, identity and access management, and infrastructure security controls.
• Substantial experience with containerization and orchestration technologies (e.g., Docker for container packaging, Kubernetes for container orchestration), and modern CI/CD automation practices including infrastructure as code (e.g., Terraform, Pulumi), automated testing frameworks, deployment strategies (blue-green, canary), and release management processes.
• Solid understanding of system observability principles, reliability engineering practices (including SLIs, SLOs, error budgets), and performance optimization techniques such as caching strategies, query optimization, connection pooling, and resource tuning to ensure systems meet demanding performance and availability requirements.

Preferred Qualifications

• Strong analytical problem-solving abilities and excellent communication skills, with demonstrated ability to collaborate effectively across technical teams, explain complex technical concepts to non-technical stakeholders, participate constructively in code reviews, and contribute to a culture of continuous improvement and knowledge sharing.

Additional Information

This position follows a hybrid work style and must be performed at one of our designated IT hub locations: New York City; Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA or Washington, D.C.

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$141,100 - $194,000 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.