The Role
At Instructure, we empower teachers and learners to grow and succeed by creating intuitive products that simplify learning, facilitate meaningful relationships, and inspire innovation.
We are looking for AI Platform Engineers to build and maintain core LLM-powered services and APIs to power the next generation of online learning tools. On this team, you’ll architect and implement services and infrastructure that will allow our feature teams to rapidly develop and deploy LLM-powered features that improve the teaching and learning experience of tens of millions of people around the world while maintaining our high standards for performance, security, and reliability.
What You’ll Do
- Design and implement APIs and domain services that abstract the complexity of using an LLM and enable rapid feature development from our product teams;
- Build scalable AWS infrastructure for LLM interactions, including prompt management, context handling, auditing, and response processing;
- Create developer tooling and documentation that makes integration with your services intuitive and easy;
- Establish best practices for AI and LLM use at Instructure, considering things like auditability, cost, and performance;
- Collaborate with feature teams to understand their needs and solve them with platform capabilities;
- Design, develop, and maintain scalable and performant APIs;
- Write clean, maintainable, and well-documented code;
- Participate in code reviews and provide constructive feedback to other developers.
What You’ll Need
- Prior software engineering experience with API design and distributed system development;
- Strong experience building backend services and REST or GraphQL APIs;
- Knowledge of API design best practices around security, performance monitoring, rate limiting, and more;
- Understanding of LLM integration and usage patterns;
- Strong collaboration and written and verbal communication skills;
- Past experience with cloud infrastructure, preferably on AWS;
- Experience with Node.js or a desire to learn;
- Experience with TypeScript or a desire to learn;
- Background in developer tooling and API documentation is preferred.
Why Join Us?
- At Instructure, you’ll lay the foundation for the use of AI in education and make a difference in the lives of millions of learners. We invest in our employees’ learning with thoughtful mentorship, hack weeks, internal conferences, and a culture where innovation and ownership thrive.
Get in on All the Awesomeness at Instructure:
- We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
- Competitive compensation and participation in Instructure’s equity program
- Flexible schedules and a remote-friendly culture, with hybrid or onsite work based on business needs
- Annual “Dim the Lights” company-wide shutdown from December 26 to December 31
- Comprehensive wellness programs and mental health support
- Annual learning and development stipends to support your growth
- We provide the technology and tools you need to do your best work—typically a Mac, with PC options available in some locations
- A culture rooted in inclusivity, support, and meaningful connection
We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.
All Instructure employees are required to successfully pass a background check upon being hired.
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The Company
What We Do
Instructure is helping people grow from the first day of school to the last day of work. More than 30 million people use its Canvas and Bridge platforms for learning management and employee development.
