Primary Accountability
Industrialize AI solutions and agents into secure, scalable, observable and supportable enterprise services.
Core Responsibilities
- AI Platform Engineering – Build and operate shared AI platform capabilities and services.
- Environment Management – Manage Sandbox, Dev, Test and Production environments with controlled promotion.
- CI/CD & Release Automation – Automate build, validation, deployment, versioning and rollback.
- AgentOps & Administration – Manage agent configuration, deployment, publishing, lifecycle and operational controls.
- AI FinOps / Cost Controls – Track model, agent, API and infrastructure consumption and establish cost visibility.
- Security & Access Controls – Manage identity, secrets, connections, environment isolation and platform-level controls.
- Production Operations – Establish production readiness, operational runbooks, incident support and lifecycle management.
- Platform Automation – Reduce manual administration through reusable infrastructure, deployment and operational automation
- Own the operational foundation for enterprise AI by administering AI platforms, Foundry environments, Copilot Studio and other agent platforms, while providing CI/CD,
Required Qualifications
- Overall experience: 6–10+ years
- AI platform experience: AI/ML, GenAI, LLM, Copilot, agent, or similar modern AI workloads.
- AI Platform Engineering
- Containers/Kubernetes • AI/GenAI Platforms • AgentOps • Observability & Telemetry
- 3+ years in AI Platform Engineering
- Strong hands-on production operations experience
- Practical experience administering AI/ML, GenAI or agent platforms
- Experience supporting enterprise-scale environments with security, governance, monitoring and automation
- Experience moving applications or agents through Sandbox → Dev → Test → Production
- Strong troubleshooting capability across platform, application, integration, identity and infrastructure layers
- Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Enterprise Applications.
- Good business English skills (Written and spoken).
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations
Skills Required
- 6-10+ years of overall professional experience
- AI/ML, Generative AI, LLM, Copilot, agent, or similar modern AI workload experience
- Experience with AI platform engineering
- Experience with containers and Kubernetes
- Experience with AI/GenAI platforms
- Experience with AgentOps
- Experience with observability and telemetry
- 3+ years of AI Platform Engineering experience
- Strong hands-on production operations experience
- Practical experience administering AI/ML, GenAI, or agent platforms
- Experience supporting enterprise-scale environments with security, governance, monitoring, and automation
- Experience promoting applications or agents through Sandbox, Dev, Test, and Production environments
- Strong troubleshooting across platform, application, integration, identity, and infrastructure layers
- 4-6 years of relevant Enterprise Applications experience or equivalent education and experience
- Good written and spoken business English
Diebold Nixdorf Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diebold Nixdorf and has not been reviewed or approved by Diebold Nixdorf.
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Healthcare Strength — Feedback suggests core coverage includes medical, dental, vision, HSA/FSA options and mental-health support as part of a comprehensive package. Life and disability insurance are also included.
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Leave & Time Off Breadth — Feedback suggests access to PTO, paid holidays, and sick time, along with parental/family leave. Adoption assistance is also noted among leave-related supports.
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Wellbeing & Lifestyle Benefits — Feedback suggests certain roles include practical perks like a company vehicle, alongside programs such as tuition reimbursement and employee assistance. Wellness initiatives and some flexible work options are part of the overall package.
Diebold Nixdorf Insights
What We Do
Consumer behavior is changing rapidly; people are empowered, connected and expect an unprecedented level of service and convenience. Simultaneously, the financial and retail industries we operate in are converging as mobile, contactless tech, smart data and advanced analytics blur the lines. The world is “always on” – it’s a digital era that requires us to orchestrate touchpoints in ways that meet and exceed the 24/7 automation needs of the banking and retail worlds. We’re the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for both financial and retail customers. Diebold Nixdorf employs approximately 22,000 employees in more than 130 countries around the world. We are publicly traded on the New York Stock Exchange under the symbol “DBD.” Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation
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