The Role
Leads software engineering teams, managers, and large-scale technology initiatives. Oversees enterprise software delivery in cloud environments, Agile development, DevOps, CI/CD, architecture, APIs, distributed systems, microservices, and integrations. Builds and retains high-performing teams, manages concurrent initiatives, influences technical and business stakeholders, and drives reliable, scalable technology solutions. Preferred experience includes cloud transformation, mission-critical platforms, global teams, regulated industries, customer experience technologies, and AI-enabled automation.
Summary Generated by Built In
Requisition Number: 2391317
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibility:
Required Qualifications:
Preferred Qualifications:
Leadership Competencies:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibility:
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements.
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical discipline; equivalent experience will be considered
- 10+ years of software engineering experience with progressively increasing leadership responsibility
- 5+ years of experience leading software engineering teams, managers, and large-scale technology initiatives
- Proven experience delivering enterprise-grade software solutions in cloud environments such as AWS, Azure, or Google Cloud
- Experience leading Agile software development teams and implementing DevOps and CI/CD best practices
- Experience building, mentoring, and retaining high-performing engineering teams
- Solid understanding of software architecture, API development, distributed systems, microservices, and integration patterns
- Demonstrated success managing multiple concurrent initiatives in a fast-paced enterprise environment
- Proven solid stakeholder management skills with the ability to influence technical and business leaders at all levels
- Proven excellent communication, presentation, and organizational leadership skills
Preferred Qualifications:
- Experience with contact center, customer experience, omnichannel engagement, routing, workforce optimization, or customer service technologies
- Experience leading cloud transformation or enterprise modernization programs
- Experience supporting highly available, mission-critical production platforms with stringent reliability requirements
- Experience working with distributed global engineering teams and third-party vendors
- Experience within highly regulated industries such as healthcare, financial services, insurance, or telecommunications
- Exposure to AI, automation, conversational platforms, or customer experience technologies
- Knowledge of event-driven architectures, platform engineering, and enterprise integration frameworks
Leadership Competencies:
- Strategic thinker with the ability to connect technology investments to business outcomes
- Solid people leader who develops talent and builds high-performing teams
- Results-oriented and capable of driving execution across complex organizational environments
- Customer-focused mindset with a passion for delivering reliable, scalable, and innovative technology solutions
- Effective collaborator who can influence and align diverse stakeholder groups toward common objectives
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical discipline; equivalent experience will be considered
- 10+ years of software engineering experience with progressively increasing leadership responsibility
- 5+ years of experience leading software engineering teams, managers, and large-scale technology initiatives
- Experience delivering enterprise-grade software solutions in cloud environments such as AWS, Azure, or Google Cloud
- Experience leading Agile software development teams and implementing DevOps and CI/CD best practices
- Experience building, mentoring, and retaining high-performing engineering teams
- Understanding of software architecture, API development, distributed systems, microservices, and integration patterns
- Success managing multiple concurrent initiatives in a fast-paced enterprise environment
- Stakeholder management skills with the ability to influence technical and business leaders at all levels
- Excellent communication, presentation, and organizational leadership skills
- Experience with contact center, customer experience, omnichannel engagement, routing, workforce optimization, or customer service technologies
- Experience leading cloud transformation or enterprise modernization programs
- Experience supporting highly available, mission-critical production platforms with stringent reliability requirements
- Experience working with distributed global engineering teams and third-party vendors
- Experience within highly regulated industries such as healthcare, financial services, insurance, or telecommunications
- Exposure to AI, automation, conversational platforms, or customer experience technologies
- Knowledge of event-driven architectures, platform engineering, and enterprise integration frameworks
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off is often regarded as generous, with meaningful accrual and flexibility to use it. While practices can vary by team, the overall time-off offering stands out as a relative strength.
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Retirement Support — A 401(k) plan with employer matching is available and generally well-regarded for supporting long-term savings. It remains valuable, though candidates should verify the current match formula.
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Parental & Family Support — Programs such as parental leave, family medical leave, and adoption assistance are included as notable elements of the total rewards package. These resources can meaningfully support work-life balance when applicable to the role and location.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
